Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Submit Feature Request
Community
Community
Submit Feature Request
Likes
Title / Author
Status
Comments
Activity
1
Voice - Add Conference Call feature
Lara Proud
19 Oct 2023
Collecting Feedback
0
0
News comment's access via API
Zsolt Kiss
13 Oct 2023
Report
0
0
Improve Task Functionality
Kim Gilmour
12 Oct 2023
Report
0
0
Optional Plain Text Templates for Email Templates
Justin Robles
11 Oct 2023
Report
0
1
Create users without email
Colin
5 Oct 2023
Report
0
0
Allow multiple entries on search words - Creating an article
Colin
5 Oct 2023
Report
0
2
Show ticket count in lists
Robert Lochen
27 Sept 2023
Report
1
1
Add Ticket Number to Tab info when hovering and Reordering of Tabs
Nicole Ojeda
9 Aug 2023
Report
0
1
Copy fields from Grid view without Opening ticket
Nicole Ojeda
8 Aug 2023
Report
0
5
Labels - Department based segregation
Izsak Szikra
8 Aug 2023
Report
0
1
Allow a ‘minimum business days’ configuration of date picker
Robert Lochen
2 Aug 2023
Report
0
0
Tooltips on Lock-Symbols
Jule Höhning
19 Jul 2023
Report
0
1
Ticket field - Select field - To hide an option from user form only
Sangeetha Lakshminarayana
10 Jul 2023
Report
0
0
I would like the "Search in top bar" to include custom field searches by default
Ivan
20 Jun 2023
Report
0
1
Mass Action to Link tickets
Robert Lochen
15 Jun 2023
Report
0
1
Mass Actions based on a common parent ticket
Kim Gilmour
7 Jun 2023
Report
1
1
manually set usersource_sync time
Lewis Stonier
7 Jun 2023
Report
0
1
Apply Permissions\Department at the Article level
Mark Loveridge
6 Jun 2023
Report
1
1
Privacy between departments
Chynah Hayde
6 Jun 2023
Report
1
1
Report Unassigned Tickets on Dashboard
Derek Mines
6 Jun 2023
Report
0
0
Specific sender set as always agent note
Chynah Hayde
23 May 2023
Report
0
0
KB articles ordered by publish date, oldest on top
Joël Messas
16 May 2023
Report
0
0
Merge Multiple Tickets at once
Viktoria
14 May 2023
Report
0
0
Custom Field Data Import
Mark Loveridge
11 May 2023
Report
0
0
I want to specify the items to be output in the CSV output of tickets.
Fusako Iwaya
10 May 2023
Report
0
4
Configurable Look&Feel of Agent sight
Michael
13 Apr 2023
Report
0
0
Auto assign agent and team once you open the ticket
Aimee Mendoza
11 Apr 2023
Report
0
7
Form builder for time log and billing
Nejc Strmole
3 Apr 2023
Collecting Feedback
0
0
Make guides templated
Jeroen van der Steen
30 Mar 2023
Report
0
1
Change or improve default publish editor for more advanced edits
Jeroen van der Steen
30 Mar 2023
Report
0
0
add a new API call for 'date_last_modified'
Lewis Stonier
28 Mar 2023
Report
0
1
Filtering on Categories in the Community
Zsolt Kiss
22 Mar 2023
Report
0
0
Summary count when grouped by
Marion Abramo
20 Mar 2023
Collecting Feedback
1
10
Inserting pictures into a community comment
Zsolt Kiss
19 Mar 2023
Report
0
0
Filtering option on Custom Fileds in Community topics
Zsolt Kiss
11 Mar 2023
Report
0
1
Disable new ticket creation on specific email account/s allowing replies for active tickets
Piotr Marchewka
9 Mar 2023
Report
0
1
Default Option: Forward as a New Ticket
Neil Davis
13 Feb 2023
Collecting Feedback
0
0
SLA failed not clear enough
Sam Menown
12 Jan 2023
Collecting Feedback
0
0
Allow Users to view Problems
Koen
19 Dec 2022
Collecting Feedback
0
0
Azure AD B2C
Dmytro
19 Dec 2022
Collecting Feedback
0
0
Auto remove user from ticket by user reply/response mails
Onur Salman
17 Nov 2022
Collecting Feedback
0
2
Ability to "HIDE" disabled users, organizations, etc. in Tickets
Earene Lee
15 Nov 2022
Report
0
4
Ability to re-order lists
Earene Lee
15 Nov 2022
Collecting Feedback
1
0
Feedback post v5 to v6 upgrade
Cory Rapp
10 Nov 2022
Report
0
0
Notification about updated KB articles
Khaled Jmal
9 Nov 2022
Report
0
1
Option to add agent validation to fields for statuses other than resolved
Bernarda Minov Petkov
4 Oct 2022
Collecting Feedback
0
0
Subscribe a batch of users to new/modified knowledgebase articles
Wood, Andy
19 Aug 2022
Collecting Feedback
0
1
Define default status for publish
Kevin
19 Aug 2022
Collecting Feedback
0
0
Display deleted tickets in addition to Open and Resolved
Elyse
11 Aug 2022
Collecting Feedback
0
1
Feature to redirect email
Christine Loh
5 Aug 2022
Collecting Feedback
0