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Title / Author
Status
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Activity
Ticket field - Select field - To hide an option from user form only
Sangeetha Lakshminarayana
10 Jul 2023
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Disable new ticket creation on specific email account/s allowing replies for active tickets
Piotr Marchewka
9 Mar 2023
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Option to add agent validation to fields for statuses other than resolved
Bernarda Minov Petkov
4 Oct 2022
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Task should only be allowed to close if the Minimum Number of Characters are entered on it
Dinesh Babu
23 Jun 2022
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SLA is completed only when the second agent response when an agent creates a ticket
Christine Loh
20 Apr 2022
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