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Title / Author
Status
Comments
Activity
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Fusako Iwaya
15 Oct 2021
Report
0
0
Search, categories and filter for uploaded images - knowledgebase
Colin
7 Oct 2021
Report
0
0
Able to delete your previously uploaded images into knowledgebase
Colin
7 Oct 2021
Report
0
5
Confirmation message pop up when changing department of a ticket
Amabel Watkins
27 Sept 2021
Collecting Feedback
0
0
Search/filter and delete options for uploaded images
Colin
16 Sept 2021
Collecting Feedback
0
7
Set triggers to run based on SLA statuses changing
Amabel Watkins
13 Sept 2021
Collecting Feedback
0
0
Embedded Widget - Screenshot Function
Brandon Williams
7 Sept 2021
Collecting Feedback
0
0
Embedded Widget - Context Sensitive Help
Brandon Williams
7 Sept 2021
Report
0
0
Send the admin a notification when e-mail is rejected
Khaled Jmal
6 Sept 2021
Collecting Feedback
0
0
Define working hours for escalations
Khaled Jmal
6 Sept 2021
Report
0
0
Possibility to change default values for ticket advanced search
Stéphane Marteau
3 Sept 2021
Report
0
1
Möglichkeit den Login für User abzuschalten
Alexander Pajak
26 Aug 2021
Report
0
1
Massen-Löschung von Usern/ bulk user deletion
Alexander Pajak
26 Aug 2021
Report
0
1
Archivierung von Tickets
Alexander Pajak
26 Aug 2021
Report
0
0
Chat queue delete feedback
Sliced Tech
16 Aug 2021
Report
0
11
Reporting on usergroups
Robert Tanka
13 Aug 2021
Collecting Feedback
1
4
Create report that lists out the person the chat is aimed at in a note
Kirsty Darby
13 Aug 2021
Collecting Feedback
0
12
Change the default selection in the ticket search
Marion Abramo
13 Aug 2021
Collecting Feedback
0
6
Reports for users
Steffen Kemme
13 Aug 2021
Collecting Feedback
0
4
Improved live reporting for Voice
Jeff Hauman
12 Aug 2021
Collecting Feedback
0
3
Ability to create variables/global fields in the system
Robert Tanka
11 Aug 2021
Collecting Feedback
0
3
Display organization Parent in ticket as well as the Organization
Douglas Martin
11 Aug 2021
Report
0
5
Improve ticket debug logs
Eric Meiners
5 Aug 2021
Collecting Feedback
0
10
Increase amount of tickets shown in ticket list
Schowdhury
3 Aug 2021
Collecting Feedback
0
6
Improve HTML table formatting
Katelyn
3 Aug 2021
Collecting Feedback
0
4
Support multi language in the mobile apps
Roxane Collin
2 Aug 2021
Collecting Feedback
0
4
Slack App : Voice Integration
Zachery Woods
2 Aug 2021
Report
0
4
Show the full hierarchy of custom fields in dpql report output
Victor Salgado
30 Jul 2021
Collecting Feedback
0
2
Chat permissions options, view historical chats.
Lu Parente
29 Jul 2021
Collecting Feedback
0
2
Support & Integration for Calendly Scheduling
Etienne P Jacquot
29 Jul 2021
Collecting Feedback
0
4
CRM Listing - ability to show or hide Users set to "disabled"
Earene Lee
29 Jul 2021
Collecting Feedback
0
2
Ability to have individual meta titles for users
Patrick Shelley
27 Jul 2021
Collecting Feedback
0
3
Ability to add a value to, or remove a value from, a category-like field
Jeroen van der Steen
23 Jul 2021
Collecting Feedback
0
2
Saving attachments fails without indication when the virus scanner interferes
Jeroen van der Steen
22 Jul 2021
In Development
0
5
DeskPro Variables for Snippets
Elliott Collins
20 Jul 2021
In Development
1
2
Modifiable robots.txt file
Stella Ruibal
23 Jul 2021
Collecting Feedback
0
6
Parsing message content into custom fields
Robert Tanka
16 Jul 2021
Collecting Feedback
0
26
More filter options for text box custom fields
Ahmad Sahrizal
16 Jul 2021
Collecting Feedback
0
4
API for getting the result of a DPQL Query
Joël Messas
16 Jul 2021
Report
0
3
When copying text into Deskpro reply box, would like it to retain original formatting
R, Shankirth S
14 Jul 2021
Collecting Feedback
0
7
Ticket filters with 'OR' logical condition
Stéphane Marteau
14 Jul 2021
Collecting Feedback
0
4
Open in a new tab checkbox for Guides
Alexander Lloyd Clemons
9 Jul 2021
Under Review
0
3
Option for custom links behind the ticket ID number in reports
Amabel Watkins
5 Jul 2021
Collecting Feedback
0
3
Task criteria in ticket triggers
Robert Rooney
2 Jul 2021
Collecting Feedback
0
12
Hiding Untranslated Articles
Marco Sanz
30 Jun 2021
Collecting Feedback
1
3
Disable transcript download
Futa Odahara
23 Jun 2021
In Development
0
7
Guide Subscriptions/Notifications
Jason Gillan
18 Jun 2021
Collecting Feedback
0
4
Stop logged in users from being able to edit their name in the ticket submission form
hojjat mehrabi
17 Jun 2021
Collecting Feedback
0
4
Retain existing field values when adding other values to a multi select field via a trigger
Scott Cove
11 Jun 2021
Collecting Feedback
0
3
Import/Export of objects from the admin area, such as triggers and templates.
Scott Cove
17 Jun 2021
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0