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Help Center
News
News - Deskpro Support
News
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News
Lul 19
2020
Control whether Pending status is counted in SLAs and Ticket Waiting times
Grace Howlett
0
Product
Lul 19
2020
Report on user waiting time and first reply time within working hours
Grace Howlett
0
Product
Apr 16
2020
Deskpro 2020.1 Release
Grace Howlett
0
Release Announcements
Mar 17
2020
Deskpro 2020.0 Release
Colin Dunn
0
Release Announcements
Nov 25
2019
Deskpro 2019.9 Release
Colin Dunn
0
Release Announcements
Nov 25
2019
Approvals
Emily Booth
1
Product
Nov 7
2019
We've updated our Help Center to give you a preview of it's new design!
Grace Howlett
0
News
Ott 9
2019
Deskpro 2019.8.1 Release
Colin Dunn
0
Release Announcements
Ott 1
2019
Deskpro Security Update (2019-09)
Christopher Nadeau
1
News
Ott 1
2019
Deskpro v2019.8.0 Released (Security Update)
Christopher Nadeau
0
Release Announcements
Set 20
2019
Deskpro 2019.7.4 Release
Grace Howlett
0
Release Announcements
Set 12
2019
Deskpro 2019.7.3 Release
Colin Dunn
0
Release Announcements
Set 11
2019
Deskpro 2019.7.2 Release
Christopher Nadeau
0
Release Announcements
Set 5
2019
Deskpro 2019.7.1 Release
Christopher Nadeau
0
Release Announcements
Set 2
2019
Feedback area changing to Community
Colin Dunn
0
Product
Set 2
2019
Automatically create tasks with relative due dates
Colin Dunn
0
Product
Set 2
2019
Addition of TLS 1.1 and 1.2 support for email connections
Colin Dunn
0
Product
Set 2
2019
CC'd users are now listed in each email message
Colin Dunn
0
Product
Set 2
2019
Deskpro 2019.7 Release
Colin Dunn
0
Release Announcements
Lul 1
2019
Deskpro 2019.6.1 Release
Colin Dunn
0
Release Announcements
Ġun 27
2019
Forward and create new linked ticket
Colin Dunn
0
Product
Ġun 27
2019
Deskpro 2019.6 Release
Colin Dunn
0
Release Announcements
Ġun 27
2019
Improved Agent Permissions delineate access to Notes and Messages
Colin Dunn
0
Product
Ġun 27
2019
Set an automatic review/expiry date for article content
Colin Dunn
0
Product
Mej 15
2019
Custom Fields for Downloads
Colin Dunn
0
Product
Mej 15
2019
Office365 simple email adaptor over EWS
Colin Dunn
0
Product
Mej 15
2019
Deskpro 2019.5 Release
Colin Dunn
0
Release Announcements
Mej 7
2019
Deskpro 2019.4.1 Release
Christopher Nadeau
0
Release Announcements
Apr 15
2019
Re-Open Tickets Time Limit
Emily Booth
0
Product
Apr 15
2019
Deskpro 2019.4 Release
Emily Booth
0
Release Announcements
Mar 19
2019
Deskpro 2019.3.3 Release
Grace Howlett
0
Release Announcements
Mar 15
2019
Deskpro 2019.3.2 Release
Grace Howlett
0
Release Announcements
Mar 13
2019
Deskpro 2019.3.1 Release
Grace Howlett
0
Release Announcements
Mar 12
2019
Sub-Statuses
Christopher Nadeau
0
Product
Mar 12
2019
Pending Status
Emily Booth
0
Product
Mar 12
2019
Deskpro 2019.3 Release
Grace Howlett
0
Release Announcements
Fra 7
2019
Deskpro 2019.2.3 Release
Colin Dunn
0
Release Announcements
Fra 1
2019
Deskpro 2019.2.2 Release
Colin Dunn
0
Release Announcements
Jan 30
2019
Deskpro 2019.2.1 Release
Grace Howlett
0
Release Announcements
Jan 29
2019
Deskpro 2019.2 Release
Emily Booth
0
Release Announcements
Jan 22
2019
Deskpro 2019.1.3 Release
Colin Dunn
0
Release Announcements
Jan 21
2019
Custom Fields for Knowledgebase Article
Emily Booth
0
Product
Jan 16
2019
Deskpro 2019.1.2 Release
Colin Dunn
0
Release Announcements
Jan 16
2019
Deskpro 2019.1.1 Release
Colin Dunn
0
Release Announcements
Jan 9
2019
Chat Queues
Grace Howlett
0
Product
Jan 9
2019
Add Brands to Feedback
Emily Booth
0
Product
Jan 9
2019
Language sync
Emily Booth
0
Product
Jan 9
2019
Brand Slugs
Emily Booth
0
Product
Jan 9
2019
Deskpro 2019.1 Release
Emily Booth
0
Release Announcements
Diċ 11
2018
Deskpro 2018.3.4 Release
Colin Dunn
0
Release Announcements
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