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Help Center Rate Limiting

in User Management
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Published: Sep 22, 2021|Last updated: Oct 18, 2021

The Help Center rate limiting settings (Data > Security > Rate limiting) lets you to prevent a User or bot from carrying out the same action repeatedly within a short period of time.

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For each action that has a rate limiting setting, you can define how many times within a period of time the same User can do an action before triggering the rate limit.

You can also choose what action occurs when rate limiting is triggered:

  • Show a CAPTCHA to the User.

  • Disable that action for the User.

See the  CAPTCHA settings section for more options to do with CAPTCHAs.

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