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Email Accounts

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Published: Sep 21, 2021|Last updated: Jan 25, 2022

To accept Emails into Deskpro and send out notifications you will need to set up system Email accounts.

These are managed in Channels > Emails > Accounts.

You will need a minimum of one but can add as many as you need to support your various Departments and Teams.

When you first setup a Cloud instance a couple of default accounts will be automatically spun up but these can easily be deleted as needed.

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