Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Susisiekti

Dar nesinaudojote Deskpro Support? Registruoti paskyrą

Ar reikia priminti slaptažodį?
Bug Report Design Feedback
Pateikti Feature Request
Bug Report Design Feedback
Bendruomenė
Bendruomenė
Pateikti Feature Request
Bug Report Design Feedback
Patiktukai (-ų)
Pavadinimas
Būsena
Comments
Veikla
0
Ticket Templates
Finished
1
1
Allow incidents/tickets to be raised from Slack
Finished
1
0
Integration to project management system Clickup
Finished
1
0
Agent option to enable reply formatting by default
Finished
1
0
Ticket email structure consistent with other apps.
Finished
0
0
Ability to change star to none
Finished
1
2
Ability to minimise collapse the reply box
Finished
1
0
View what tickets agents have open.
Finished
0
0
Adding text beneath the Signature box
Finished
1
0
When opening a ticket, make the view jump to the top of the last message
Finished
1
3
Add notes to locked tickets
Finished
1
26
Sort by subject
Finished
3
1
Sticky Message/note toolbar
Finished
1
4
Transfer calls to external numbers
Finished
1
0
Group by status.
Finished
1
3
Converting Chats to Tickets automatically
Finished
1
3
Lock icon in condensed ticket list view
Finished
1
4
See an overview of ticket content without opening.
Finished
1
4
Choose line graph colors
Finished
2
2
Landing page for Guides
Finished
0
2
Allow agents to override the original topic name when adding a content link in Guides
Finished
1
5
Make it easier to find portal templates that have been edited in the new template editor
Finished
1
1
Translation Option for KB categories
Finished
1
10
List of tickets on organization page
Finished
0
35
Agent Avatar
Finished
2
20
Split multiple messages into one new ticket
Finished
2
18
Problems and incidents as a criteria in Filters
Finished
1
66
Only allow user to start chatting once agent has joined
Finished
2
34
Ability to pause an SLA
Finished
3
7
Logging tickets without an email address
Finished
0
8
Automatically save custom field entries in the agent interface
Finished
1
27
Mass unfollow tickets
Finished
1
10
Handle re-sizing Guide content better for different screen sizes
Finished
1
22
Display 'TO' recipients in the ticket messages.
Finished
2
32
Download All Attachments
Finished
4
17
Missing None Option in Team Selection
Finished
1
17
Workaround for Apache config
Finished
0
19
On hold until date
Finished
1
48
Translate download categories
Finished
5
4
Default forward as a new ticket
Finished
2
19
Improve the UI of the Ticket Status menu, so Sub-Statuses are exposed immediately and can be selected in 1 click
Finished
1
20
Download Expiration Time
Finished
1
68
Snippet Admin
Finished
1
31
Xero Integration
Finished
2
24
Automatically add new custom phrases to the Custom Phrases section for all installed languages
Finished
1
35
Ability to choose sub-statuses when sending a reply
Finished
5
52
Add sub-statuses as a filter grouping option
Finished
3
3
Reporting Assist
Finished
1
21
Customer Portal
Finished
1
19
Make missing required fields more obvious
Finished
2