List View Status Change Likes Title Status Comments Activity 0 Subscribe to News posts Finished 2 LP JV 45 Multiple Organisation view access for certain Users Finished 4 SB R G KC 29 Make sort order and pre-select configurable in user's ticket overview Finished 1 34 PHP CAS integration Finished 1 LR 5 User Ticket Search Functionality in User Interface Finished 3 LL RL 7 Add Internal Notes Field to Triggers Finished 0 KS 30 Unlink Linked Tickets Finished 1 KS 53 Delayed Send Feature Finished 2 R DJ MW 40 Please add the ability to list specific products in the selection criteria Finished 1 BW 4 Add Ability to Editing Task Descriptions After Creation Finished 2 KS 41 Insert pretty graphs into pdf of generated reports Finished 1 A 33 The ability to choose which reports display in the reports interface homepage Finished 1 A 22 "download pdf" in agent interface to include ticket field responses Finished 1 A 22 Email Template: "Comment Deleted" template is incorrect Finished 1 JD 40 Ticket feedback to be emailed to agent Finished 0 JV CL 52 Forward entire ticket history Finished 3 CM PB 4 restrict agent ability to change notification settings in permissions Finished 1 A 88 Teamviewer or Join.me integration Finished 3 B MS WP 4 Add Ability to Clear Email Error Log Finished 2 KS 54 Ability to redirect chat depending on the Agent language Finished 1 TB 10 Adding Internal Notes Using Triggers Finished 1 KS 4 Organization Criteria in Filters Should Present List of Organizations Finished 2 KS 5 Add Download App button Finished 2 CM 5 possibility to edit comments in the task module Finished 2 C 40 Turn a feedback in to a ticket Finished 1 JV 5 Add data fields back into custom user fields Finished 1 CB 3 Add feedback back into triggers Finished 2 CB 3 Navigation blocked when creating a new ticket in the agent interface Finished 1 30 Mobile version of portal does not include a "lost password" link Finished 1 A 5 Option to choose to view tickets in full screen Finished 1 RJ 45 Adding custom tabs... Finished 0 JV 5 Round Robin Ticket Assignment Finished 1 CB 9 custom date range in report builder Finished 0 A 15 A selection from a field to display another field Finished 0 LP 56 Change the order of FAQ's Finished 7 JV MR MA K 25 Allow filters to filter on ticket not on hold Finished 1 JB MW 30 Force users to acknowledge Knowledgebase (KB) article suggestions are read before ticket are submitted Finished 1 AA 25 Snippets for my Department(s) Finished 2 A 13 Paste images inline in tickets Finished 0 JB 10 users can CC'ed tickets Finished 1 JF 12 View old revisions of knowledgebase articles Finished 1 PJ 18 Set default status to 'Away' for Chat Finished 1 LP 4 Expiration option for News Articles like Articles Finished 0 25 Add ability to search by custom ref codes Finished 0 GM 10 Email & RSS feed for News Finished 0 7 Add labels during New Ticket process Finished 1 JW BE 10 Email Replies Should Not Make Notes Visible Finished 1 LL RJ 13 Allow subscription to Downloads Finished 0 21 Add to Note option in macros Finished 1 CB CD 40 Ability to copy and paste in knowledgebase editor Finished 4 JW C C DT Previous page1Page 12Page 23Page 34Current Page5Page 5Next page
