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Likes Title Status Comments Activity
24 I would like to be able to order the Ticket Filter on group selected Finished 1
11 Allow true search of feedback categories at feedback page Finished 0
14 Option to Sort Snippets Finished 1
62 Light agents Finished 2
32 New Tickets Should Have Notes Tab Finished 3
8 Search for customer Finished 0
6 Send Agents notifications before their first login Finished 2
77 Link Existing Tickets Finished 5
33 Capability to add notes to a ticket locked by another user Finished 1
11 Search for customer Finished 1
20 Make chat conversations searchable Finished 2
29 Agent is not available for chats by default Finished 1
20 Add Tasks to Macro Actions Finished 2
3 Editing of ticket subject Finished 1
8 Allow scheduled synchronization of selected usersources Finished 0
44 Allow feedback for different products Finished 1
58 Chats linked to existing tickets from Chat Interface Finished 3
37 Schedule a follow-up time with customer and attach ics appointment to reply Finished 1
31 User sort options should have desc and asc options Finished 1
9 "add follower" trigger action Finished 0
137 Approval request Finished 10
23 Request input from team or specific agent Finished 0
118 On Hold until specific date time Finished 5
45 Add notification number to browser tab Finished 4
39 attachment in snippets Finished 2
2 Own domain instead of xyz.deskpro.com Finished 0
5 Create a Joomla login bridge Finished 1
5 Add "Notes" Tab in message view to filter conversation between agents only Finished 2
86 WHMCS integration Finished 7
29 Mobile interface Finished 2
17 List of tickets waiting customer Finished 0
53 Convert ticket to feedback Finished 1
45 Allow editing of the "Feedback & Support" phrase Finished 1
12 Add FogBugz integration Finished 0
14 Disable captcha on register form Finished 1
11 External download links Finished 1
57 Internal Knowledge Base article Finished 11
28 Build release notifications Finished 0
47 Option on tab closing after ticket reply Finished 2
11 Ban someone from the LiveChat Finished 1
2 error upgrading from build 75 Finished 1
4 changing email filter of comanies affects existing users? Finished 2
3 two level select bar department Finished 1
2 Warnings during update (via CLI-Updater) Finished 1
3 seperate "Can close and unclose tickets" Finished 2