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Lock icon in condensed ticket list view - Community / Feature Request - Deskpro Support

3

Lock icon in condensed ticket list view Finished

Add the ability to see when tickets are locked in the condensed ticket view:


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Official response

Lara Proud

Hi Jason, this change has been implemented, now when a ticket is locked it can be seen in any of the ticket views including the table view, making it much easier to know which tickets are locked by other agents from a quick glance!