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Bug Report Design Feedback
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Bug Report Design Feedback
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Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
2
Filter articles via brand with the api
Kate McCully
2022. 7. 19.
Collecting Feedback
0
0
Adding support for O365 Protected messages
Lewis Stonier
2022. 7. 6.
Collecting Feedback
0
2
We would like user groups split by brand
Luke Bryant
2022. 7. 4.
Collecting Feedback
0
1
Add Guide pages to multiple Guides
Bas Rikkerink
2022. 7. 4.
Collecting Feedback
0
0
Task should only be allowed to close if the Minimum Number of Characters are entered on it
Dinesh Babu
2022. 6. 23.
Collecting Feedback
0
1
How to add 'Resolve ticket' buttons at the ticket list of clients' web-view?
Aleksei
2022. 5. 18.
Collecting Feedback
0
2
Improve trigger options for tasks
Vince Ragozzino
2022. 4. 21.
Collecting Feedback
0
6
Print/PDF reports
Peter Tse
2022. 4. 20.
Collecting Feedback
0
3
SLA is completed only when the second agent response when an agent creates a ticket
Christine Loh
2022. 4. 20.
Collecting Feedback
0
5
Custom ring voice
Zachery Woods
2022. 4. 12.
Collecting Feedback
0
5
Notifications for blocked attachments
Jeroen van der Steen
2022. 4. 12.
Collecting Feedback
0
2
Language of messenger widget embedded on a different site changing according to language of website
Filter TB
2022. 4. 7.
Collecting Feedback
0
68
Merge multiple tickets into one
Stefan Behrens
2022. 4. 6.
Collecting Feedback
3
5
Additional total times in DPQL
Joshua Thompson
2022. 4. 5.
Collecting Feedback
0
3
Sending messages to ccs without sending to the ticket owner
Kieron Hill
2022. 4. 5.
Collecting Feedback
0
4
Email confirmation receipt
Grigory Murashov
2022. 4. 1.
Collecting Feedback
1
0
Creating a trigger to later the way users receive agent reply triggers
Kieron Hill
2022. 3. 28.
Collecting Feedback
0
0
Action Code to add CCs to a ticket
Ramirez, Javier
2022. 3. 18.
Collecting Feedback
0
2
Reports custom data parent value
Christine Loh
2022. 3. 17.
Collecting Feedback
0
0
Add Notification
a.karagiannis@enartia.com
2022. 3. 15.
Collecting Feedback
0
3
Changing timeframes on the Group By Selection
Christine Loh
2022. 3. 11.
Collecting Feedback
0
0
Organization Managers should not be cc'd on their own tickets
Marion Abramo
2022. 3. 7.
Collecting Feedback
0
0
Separate the owned and team agent permissions
Chris Radi
2022. 3. 4.
Collecting Feedback
0
0
Allow a user to be created within Deskpro without the need for an email address.
Colin
2022. 3. 3.
Collecting Feedback
0
6
Multiple questions in the satisfaction survey
Matthew Wray
2022. 2. 28.
Collecting Feedback
1
5
Voice - Tiered Queues/Overflow
Zachery Woods
2022. 2. 25.
Collecting Feedback
0
3
Ability in triggers to select parent value
Amabel Watkins
2022. 2. 23.
Collecting Feedback
0
6
Scheduled tickets/tasks
Dennis Joy
2023. 2. 8.
Collecting Feedback
1
2
Auto-correct and auto-capitalise words in the reply box
OJ Olegario
2022. 2. 3.
Collecting Feedback
0
3
Create report that is able to link articles to brands
Lore Durieu
2022. 2. 1.
Collecting Feedback
0
7
Forward an email into an existing ticket
Matthew Wray
2022. 1. 31.
Collecting Feedback
0
2
Link to Support page on the Agent Interface more accessible
Marion Abramo
2023. 2. 8.
Collecting Feedback
0
2
Alerts for incoming email processing errors
Matthew Wray
2023. 2. 8.
Collecting Feedback
1
1
Ability to create HTML Knowledge, News and Guides
Marion Abramo
2022. 1. 26.
Collecting Feedback
0
2
Custom Messenger buttons
Jared
2023. 2. 8.
Collecting Feedback
0
2
Process agent email replies to notes as notes, and emails to replies as replies.
Alex Tumanov
2023. 2. 8.
Collecting Feedback
0
2
Include Approval information in PDF Export of ticket
Matthew Wray
2023. 2. 8.
Collecting Feedback
0
10
Improve colors options for stacked bar graphs
Aïdée Carrière
2023. 2. 8.
Collecting Feedback
0
48
Deskpro Search Metadata Description
Alexander Lloyd Clemons
2023. 2. 8.
Collecting Feedback
0
16
Reporting for ignored calls on Voice Round Robin
Brandon Skinner
2023. 2. 8.
Collecting Feedback
0
5
Adding Audio Option for Deskpro Captchas
Michael Bittle
2021. 11. 23.
Collecting Feedback
0
7
Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Ulf Kronsell
2021. 11. 22.
Collecting Feedback
0
4
Have widget menu visible at all times on dashboards
Amabel Watkins
2021. 11. 22.
Collecting Feedback
0
5
API endpoint for per organization custom field
Marlon
2021. 11. 18.
Collecting Feedback
0
0
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Jeroen van der Steen
2021. 11. 15.
Report
0
5
Customisable tab title
Simon Frost
2023. 2. 8.
Collecting Feedback
0
22
Hover pop-up for ticket subject line
Joël Messas
2021. 10. 27.
Collecting Feedback
0
5
Option to change subject line on ticket when user's email contains a different subject
Matthew Wray
2021. 10. 26.
Collecting Feedback
0
25
Full Message View Permanent
hojjat mehrabi
2021. 10. 20.
Collecting Feedback
0
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Fusako Iwaya
2021. 10. 15.
Report
0