Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国）
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
피드백
피드백
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Fusako Iwaya
2021. 10. 15.
Report
0
0
Search, categories and filter for uploaded images - knowledgebase
Colin
2021. 10. 7.
Report
0
0
Able to delete your previously uploaded images into knowledgebase
Colin
2021. 10. 7.
Report
0
5
Confirmation message pop up when changing department of a ticket
Amabel Watkins
2021. 9. 27.
Collecting Feedback
0
0
Search/filter and delete options for uploaded images
Colin
2021. 9. 16.
Collecting Feedback
0
6
Set triggers to run based on SLA statuses changing
Amabel Watkins
2021. 9. 13.
Collecting Feedback
0
0
Embedded Widget - Screenshot Function
Brandon Williams
2021. 9. 7.
Collecting Feedback
0
0
Embedded Widget - Context Sensitive Help
Brandon Williams
2021. 9. 7.
Report
0
0
Send the admin a notification when e-mail is rejected
Khaled Jmal
2021. 9. 6.
Collecting Feedback
0
0
Define working hours for escalations
Khaled Jmal
2021. 9. 6.
Report
0
0
Possibility to change default values for ticket advanced search
Stéphane Marteau
2021. 9. 3.
Report
0
1
Möglichkeit den Login für User abzuschalten
Alexander Pajak
2021. 8. 26.
Report
0
1
Massen-Löschung von Usern/ bulk user deletion
Alexander Pajak
2021. 8. 26.
Report
0
1
Archivierung von Tickets
Alexander Pajak
2021. 8. 26.
Report
0
0
Chat queue delete feedback
Sliced Tech
2021. 8. 16.
Report
0
11
Reporting on usergroups
Robert Tanka
2021. 8. 13.
Collecting Feedback
1
4
Create report that lists out the person the chat is aimed at in a note
Kirsty Darby
2021. 8. 13.
Collecting Feedback
0
12
Change the default selection in the ticket search
Marion Abramo
2021. 8. 13.
Collecting Feedback
0
6
Reports for users
Steffen Kemme
2021. 8. 13.
Collecting Feedback
0
4
Improved live reporting for Voice
Jeff Hauman
2021. 8. 12.
Collecting Feedback
0
3
Ability to create variables/global fields in the system
Robert Tanka
2021. 8. 11.
Collecting Feedback
0
3
Display organization Parent in ticket as well as the Organization
Douglas Martin
2021. 8. 11.
Report
0
5
Improve ticket debug logs
Eric Meiners
2021. 8. 5.
Collecting Feedback
0
9
Increase amount of tickets shown in ticket list
Schowdhury
2021. 8. 3.
Collecting Feedback
0
6
Improve HTML table formatting
Katelyn
2021. 8. 3.
Collecting Feedback
0
4
Support multi language in the mobile apps
Roxane Collin
2021. 8. 2.
Collecting Feedback
0
4
Slack App : Voice Integration
Zachery Woods
2021. 8. 2.
Report
0
4
Show the full hierarchy of custom fields in dpql report output
Victor Salgado
2021. 7. 30.
Collecting Feedback
0
2
Chat permissions options, view historical chats.
Lu Parente
2021. 7. 29.
Collecting Feedback
0
2
Support & Integration for Calendly Scheduling
Jacquot, Etienne P
2021. 7. 29.
Collecting Feedback
0
3
CRM Listing - ability to show or hide Users set to "disabled"
Earene Lee
2021. 7. 29.
Collecting Feedback
0
2
Ability to have individual meta titles for users
Patrick Shelley
2021. 7. 27.
Collecting Feedback
0
3
Ability to add a value to, or remove a value from, a category-like field
Jeroen van der Steen
2021. 7. 23.
Collecting Feedback
0
2
Saving attachments fails without indication when the virus scanner interferes
Jeroen van der Steen
2021. 7. 22.
In Development
0
5
DeskPro Variables for Snippets
Elliott Collins
2021. 7. 20.
In Development
1
2
Modifiable robots.txt file
Stella Ruibal
2021. 7. 23.
Collecting Feedback
0
6
Parsing message content into custom fields
Robert Tanka
2021. 7. 16.
Collecting Feedback
0
26
More filter options for text box custom fields
Ahmad Sahrizal
2021. 7. 16.
Collecting Feedback
0
4
API for getting the result of a DPQL Query
Joël Messas
2021. 7. 16.
Report
0
3
When copying text into Deskpro reply box, would like it to retain original formatting
R, Shankirth S
2021. 7. 14.
Collecting Feedback
0
7
Ticket filters with 'OR' logical condition
Stéphane Marteau
2021. 7. 14.
Collecting Feedback
0
4
Open in a new tab checkbox for Guides
Alexander Lloyd Clemons
2021. 7. 9.
Under Review
0
3
Option for custom links behind the ticket ID number in reports
Amabel Watkins
2021. 7. 5.
Collecting Feedback
0
3
Task criteria in ticket triggers
Rob Rooney
2021. 7. 2.
Collecting Feedback
0
12
Hiding Untranslated Articles
Marco Sanz
2021. 6. 30.
Collecting Feedback
1
3
Disable transcript download
Futa Odahara
2021. 6. 23.
In Development
0
7
Guide Subscriptions/Notifications
Jason Gillan
2021. 6. 18.
Collecting Feedback
0
4
Stop logged in users from being able to edit their name in the ticket submission form
hojjat mehrabi
2021. 6. 17.
Collecting Feedback
0
4
Retain existing field values when adding other values to a multi select field via a trigger
Scott Cove
2021. 6. 11.
Collecting Feedback
0
3
Import/Export of objects from the admin area, such as triggers and templates.
Scott Cove
2021. 6. 17.
Report
0