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Title / Author
Status
Comments
Activity
Collecting Feedback
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Transfer calls to external numbers
Lia Gallardo
2021. 9. 15.
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Collecting Feedback
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Reporting on usergroups
Robert Tanka
2021. 8. 13.
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Collecting Feedback
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Reports for users
Steffen Kemme
2021. 8. 13.
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Improved live reporting for Voice
Jeff Hauman
2021. 8. 12.
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Collecting Feedback
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Improve ticket debug logs
Eric Meiners
2021. 8. 5.
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Collecting Feedback
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Agent assigning Team view
Mahmoud
2021. 8. 3.
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Collecting Feedback
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Slack App : Voice Integration
Zachery Woods
2021. 8. 2.
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Collecting Feedback
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Collecting Feedback
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Open in a new tab checkbox for Guides
Alexander Lloyd Clemons
2021. 7. 9.
Under Review
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Task criteria in ticket triggers
Rob Rooney
2021. 7. 2.
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Hiding Untranslated Articles
Marco Sanz
2021. 6. 30.
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Guide Subscriptions/Notifications
Jason Gillan
2021. 6. 18.
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Chat Escalation
Fusako Iwaya
2021. 6. 17.
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Collecting Feedback
1
Collecting Feedback
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Collecting Feedback
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Voice Overflow Queue
Zachery Woods
2021. 5. 6.
Report
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Voice Operating Hours
Zachery Woods
2021. 5. 6.
Report
1
Merge ticket trigger criteria
Marion Abramo
2021. 4. 8.
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Collecting Feedback
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Collecting Feedback
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