ナレッジベース / Deskpro Legacy

Deskpro "server info" pages

Christopher Nadeau

2017/11/10

Checking for mail more frequently than once per minute

Ben Henley

2017/11/09

CAPTCHAs not accepting correct responses

Ben Henley

2023/10/03

Data directory is not writable on Windows

Ben Henley

2017/11/09

php.ini changes aren't working

Ben Henley

2017/11/10

“Existing tables were detected in your database” error

Ben Henley

2017/11/10

Automated install on clean Ubuntu, Debian or CentOS

Ben Henley

2017/11/09

Fatal Swift.php error

Ben Henley

2017/11/10

Elasticsearch indexing stalls part way through

Ben Henley

2017/11/09

I set a static IP for my Deskpro VM, and now I can't see the portal!

Ben Henley

2017/11/10

What account details do I use with the VM 'Login to server' option?

Ben Henley

2017/11/10

How to inspect AJAX requests with Chrome tools

Ben Henley

2023/09/11

Uploading attachments larger than 20M on automated script installation

Lauren Cumming

2017/11/10

I'm having trouble with an error: "PHP IMAP extension"

Ben Henley

2018/03/14

Installation error during "Verifying the URL" step

Christopher Nadeau

2017/11/10

Updates do not appear or automatic updater cannot download updates

Christopher Nadeau

2023/08/31

Configure a proxy server for HTTP requests made by Deskpro

Christopher Nadeau

2021/07/06

Clone a production helpdesk to a secondary test instance

Christopher Nadeau

2017/11/09

Setting up Departments

Lauren Cumming

2023/08/16

11. Get Deskpro on mobile

Benedict Sycamore

2018/05/22

9. Create a dashboard

Benedict Sycamore

2018/12/21

8. Write a knowledgebase article

Benedict Sycamore

2023/09/12

7. Set up Live Chat

Benedict Sycamore

2019/10/10

4. Connect Deskpro to customer channels

Benedict Sycamore

2019/10/10

3. Add agents to Deskpro

Benedict Sycamore

2019/10/10

Using hosted Elasticsearch with Deskpro

Ben Henley

2017/11/09

License error after importing Zendesk data

Ben Henley

2023/05/31

Configuring HTTP verbs on Windows IIS

Christopher Nadeau

2017/11/09

Generating a server report file

Ben Henley

2018/08/06

I've lost admin permissions and I'm locked out of Deskpro On-Premise

Ben Henley

2017/11/10

502 Bad Gateway error

Ben Henley

2014/06/26

Download errors when running from behind a proxy: internal hostname being used

Ben Henley

2023/09/19

Switching from database to filesystem storage or back doesn't change database size

Ben Henley

2017/11/09

Why do all users seem to have the same IP address?

Ben Henley

2023/10/19

Server error messages when opening tickets, with PHP "Allowed memory exhausted" errors

Ben Henley

2019/05/29

"Some HTTP methods are being blocked by your server" error

Ben Henley

2023/07/20

MySQL "writing file" error

Ben Henley

2017/11/09

Installing Elasticsearch

Ben Henley

2017/11/09

Preventing certain files from being replaced during an automatic update

Christopher Nadeau

2017/11/09

Enable archiving to increase performance with very large ticket numbers

Ben Henley

2023/08/31

Very slow performance on Windows (DP_DATABASE_HOST issue)

Ben Henley

2020/06/26

Can't change invalid upload_tmp_dir value

Ben Henley

2017/11/09

I'm having trouble being locked out of my helpdesk by IP whitelisting

Ben Henley

2023/10/03

How do I enable SSL on Deskpro On-Premise?

Ben Henley

2023/06/08

'Unable to allocate memory for pool' error

Ben Henley

2017/11/10

Can I see the Deskpro source code?

Ben Henley

2017/11/09

Elasticsearch configuration page not loading in admin

Ben Henley

2017/11/09

Using a Unix socket to connect to MySQL

Ben Henley

2014/10/02

Delete all helpdesk data and reinstall Deskpro

Ben Henley

2017/11/10

Making a test version of your helpdesk

Ben Henley

2023/08/29