Deskpro Support

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Deskpro Legacy

Ticket Actions

Paul Davies

2021/06/18
502 Bad Gateway error

Ben Henley

2014/06/26
Download errors when running from behind a proxy: internal hostname being used

Ben Henley

2023/09/19
Switching from database to filesystem storage or back doesn't change database size

Ben Henley

2017/11/09
Overview of a Ticket

Paul Davies

2021/06/18
Filtering & Sorting Tickets

Paul Davies

2021/06/18
Ticket Creation

Paul Davies

2021/06/18
Ticket Assignment

Paul Davies

2021/06/18
Replying to Tickets

Paul Davies

2021/06/18
I've lost admin permissions and I'm locked out of Deskpro On-Premise

Ben Henley

2017/11/10
Prioritizing Tickets

Paul Davies

2021/06/18
Handling Tickets Efficiently

Paul Davies

2022/01/05
Overview of the CRM

Paul Davies

2021/06/18
CRM Profiles

Paul Davies

2021/06/18
Overview of Community

Paul Davies

2021/06/18
Overview of Publish

Paul Davies

2021/06/18
Overview of Messenger

Paul Davies

2021/06/18
Configuring Deskpro to work with proxy servers

Christopher Nadeau

2017/11/09
Creating an OAuth2 application in Office365

Phil Rigby

2023/09/07
Setting up a Windows Scheduled Task

Christopher Nadeau

2023/08/31
I get "File not found" errors when trying to download attachments

Christopher Nadeau

2017/11/10
Updating Deskpro to the latest build

Christopher Nadeau

2023/08/31
Using Deskpro With nginx

Christopher Nadeau

2023/12/11
Moving Deskpro from one server to another

Chris Padfield

2023/09/20
Warning emails about "cron has been active for X minutes"

Christopher Nadeau

2023/08/31
Configuring read-only database for expensive queries

Christopher Nadeau

2023/08/31
Generating a server report file

Ben Henley

2018/08/06
How do I get started with Deskpro?

Ben Henley

2023/09/15
[Expert] How do I increase disk space on my Deskpro VM Appliance?

Phil Rigby

2021/06/17
Updating to New Admin (from a build before #327)

Christopher Nadeau

2023/08/31
Preventing certain files from being replaced during an automatic update

Christopher Nadeau

2017/11/09
License error after importing Zendesk data

Ben Henley

2023/05/31
Overview of the Ticketing Interface

Paul Davies

2021/06/18
Configuring HTTP verbs on Windows IIS

Christopher Nadeau

2017/11/09
Where is the On Hold Action?

Emily Booth

2023/05/31
I'm having trouble with knowledgebase articles not loading

Ben Henley

2023/05/25
I'm having trouble with knowledgebase articles only appearing in edit mode

Ben Henley

2023/05/25
Reverting Community to Feedback

Matthew Wray

2023/05/25
How do I change the chat widget language?

Christopher Nadeau

2023/09/18
How do I manage overriding widget and chat settings?

Lauren Cumming

2023/09/18
I'm having trouble with translated words appearing in the wrong order

Ben Henley

2023/05/25
Upscope Integration

Emily Booth

2023/05/25
How do I add ticket properties to user emails?

Christopher Nadeau

2023/05/25
I'm having trouble with some of our portal missing

Ben Henley

2023/08/29
How do I remove chat from my portal while still offering chat on a different site?

Ben Henley

2023/05/25
I'm having trouble deleting a table from a ticket reply

Ben Henley

2023/08/16
I'm having trouble with my macro not adding text to a reply

Ben Henley

2023/09/15
I'm having trouble with an error: "mistakes with form"

Ben Henley

2023/08/16
Why are there two Google authentication apps in Deskpro? (Old)

Ben Henley

2023/08/16
How can I set up a simple request management process?

Ben Henley

2023/09/25