Deskpro Legacy
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I'm having trouble with an error: "Your message was not accepted because you are sending from an unknown email address."
公開済み: 2014/12/18
02023/09/11 -
I'm having trouble with Exchange not sending displaying the 'From:' field
公開済み: 2014/08/11
02023/09/11 -
I'm having trouble with forwarding user emails to the helpdesk
公開済み: 2014/10/28
02023/09/11 -
I'm having trouble with tickets created via email identifying the wrong user
公開済み: 2014/10/28
02023/09/11 -
How can I connect Deskpro to other apps that aren't yet integrated?
公開済み: 2018/06/06
02023/09/12 -
How do I manually run the email processing command?
公開済み: 2013/04/09
02023/09/13 -
Using an Office365 Email Account for Cloud
公開済み: 2020/09/29
02023/09/12 -
How do I limit agent access to tickets by department?
公開済み: 2014/08/12
12023/09/12 -
Change the name of the Contact Us tab
公開済み: 2015/02/09
02023/09/13 -
I'm having trouble with incoming emails not being turned into tickets
公開済み: 2014/07/29
02023/09/13 -
Using the Deskpro API browser
公開済み: 2014/11/06
02023/09/13 -
I'm having trouble with getting CAPTCHAs every time I try to log in
公開済み: 2015/06/02
02023/09/13 -
I'm having trouble forwarding individual ticket messages to email
公開済み: 2014/10/08
02023/09/13 -
How does Deskpro match email replies to their proper tickets?
公開済み: 2018/07/26
02023/09/13 -
Can I keep my existing support email address?
公開済み: 2014/09/23
02023/09/13 -
How do I automatically tell users who submit tickets by email to use the Help Center?
公開済み: 2014/09/16
02023/09/13 -
2023/09/13
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I'm having trouble with my portal chat tab
公開済み: 2014/07/09
02023/09/13 -
How can I make knowledgebase articles visible to specific users only?
公開済み: 2014/11/13
22023/09/13 -
I'm having trouble with my new Gmail ticket account not sending email
公開済み: 2014/09/16
02023/09/13 -
Why is the helpdesk rejecting emails when an agent 'Out of Office' automatic reply has been set up?
公開済み: 2021/11/15
02023/09/13 -
Show text on the portal only to a certain usergroup
公開済み: 2015/06/04
02023/09/13 -
How do I automatically email users when their ticket has been assigned?
公開済み: 2014/09/08
02023/09/13 -
Can I show the Satisfaction survey only for tickets in a certain department?
公開済み: 2015/06/29
02023/09/14 -
How do I set up round robin ticket assignment?
公開済み: 2014/09/10
32023/09/15 -
2023/09/15
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How do I set up an email account for outgoing messages only?
公開済み: 2014/06/03
02023/09/15 -
How can I send automatic SMS notifications to agents?
公開済み: 2014/09/05
02023/09/15 -
How can I use Deskpro Mobile?
公開済み: 2023/09/15
22023/09/15 -
How can I enable WiActs Single Sign-On?
公開済み: 2016/03/16
02023/09/19 -
How do I change the fields on the ticket form?
公開済み: 2014/09/16
02023/09/19 -
Can I import data from other systems or helpdesks?
公開済み: 2012/10/24
02023/09/20 -
How do I create a custom button for my chat widget?
公開済み: 2013/04/22
02023/09/20 -
Messenger Widget Options
公開済み: 2020/07/15
02023/09/20 -
I'm having trouble with an error: "Failure 0x51"
公開済み: 2015/07/29
02023/09/25 -
How do I translate a custom phrase?
公開済み: 2015/01/29
02023/09/25 -
I'm having trouble with an Outlook message recall causing an email loop
公開済み: 2015/06/22
02023/09/27 -
How can I switch email clients whilst using Deskpro?
公開済み: 2016/09/16
02023/09/27 -
How do I pre-fill ticket form fields automatically for certain users?
公開済み: 2018/05/08
02023/09/27 -
2023/09/27
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2023/09/27
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How can I set up a new brand?
公開済み: 2017/01/05
02023/09/27 -
Reports : DPQL Reference
公開済み: 2018/03/22
02023/09/27 -
I'm having trouble disabling HTTPS
公開済み: 2015/12/09
02023/10/03 -
How do I make a reusable checklist of things to do within a ticket?
公開済み: 2015/10/16
02023/10/03 -
How can I best manage out-of-office agents accounts?
公開済み: 2015/04/01
02023/10/06 -
What ports do I need open for Deskpro?
公開済み: 2023/10/19
02023/10/19 -
Using an opcode cache (OPCache, APC or WinCache)
公開済み: 2012/12/05
22023/10/26 -
What are some Deskpro productivity tips for agents?
公開済み: 2014/10/28
02024/01/09 -
Creating an Impact, Urgency and Priority matrix
公開済み: 2021/03/24
02024/01/09