Listanézet Állapotváltozás Kedvelések Cím/Szerző Státusz Hozzászólás? Tevékenység 17 More specific search functionality (navigate directly to the message a searched string is contained in) MB Marcus Bell 2020. febr. 6. Collecting Feedback 0 16 Deskpro mobile apps should support clickable links in messages/notes K Katelyn 2020. febr. 6. Collecting Feedback 0 15 Advanced Search for Followers and OR Function SH Steve, Lam Hang 2020. febr. 4. Collecting Feedback 1 FI 6Év 23 Add ITIL functionality GH Gerry Hooper 2020. jan. 31. Collecting Feedback 0 8 Improvements to the auto-responder functionality Q Quentin 2020. jan. 29. Collecting Feedback 0 18 Copy SLA settings RT Robert Tanka 2020. jan. 20. Collecting Feedback 0 14 Ticket search defaults MA Marion Abramo 2020. jan. 17. Collecting Feedback 0 18 Set replies from specific users as internal notes (via a trigger) SH Steve, Lam Hang 2020. jan. 16. Collecting Feedback 0 23 Email replies to notes show as replies, want to be notes T Tim 2020. jan. 16. Collecting Feedback 0 22 Improve Ticket Deflection TB Thorsten Breuer 2020. jan. 14. Collecting Feedback 0 22 SLA Filters: set a default view MA Marion Abramo 2020. jan. 9. Collecting Feedback 0 20 Option for admin not to send email when updating agent password. B Barry 2020. jan. 3. Collecting Feedback 0 NL 3Év 26 Temporary link to set agents password B Barry 2020. jan. 3. Collecting Feedback 0 28 Allow users under specific domains to register themselves YA Yuriy Andamasov 2020. jan. 3. Collecting Feedback 0 17 See Registered Article Views in List View SH Steve, Lam Hang 2020. jan. 2. Collecting Feedback 0 16 Allow agents to select an approver from all registered users AJ Azeem Javed 2020. jan. 2. Collecting Feedback 0 14 Proper search and partial search for the user MA Marion Abramo 2019. dec. 31. Collecting Feedback 0 22 Disable at Organization Level KS Kevin Smith 2019. dec. 19. Collecting Feedback 1 C 5Év 22 Associate Email Domains via API M Mitchell 2019. dec. 19. Collecting Feedback 0 11 Support .msg files being forwarded to the helpdesk from Outlook FH Florian Huwald 2019. dec. 18. Collecting Feedback 0 28 Report row limit BG Bill Gabay 2019. dec. 18. Collecting Feedback 2 JS 4Év BS 4Év 12 Attachments in forwarded messages SM Sophia Mayrwöger 2019. dec. 16. Collecting Feedback 0 20 Notification templates Eric VanTol 2019. dec. 11. Collecting Feedback 0 21 Determine how often agents send emails when creating ticket in agent interface CM Christian Mattart 2019. dec. 6. Collecting Feedback 0 19 Ability for organization managers to view and manage users linked to the organization on the portal YA Yuriy Andamasov 2019. dec. 5. Collecting Feedback 0 22 Increase hit_record table to hold more than 7500 records JK Jenny Kongkalai 2019. dec. 3. Collecting Feedback 0 19 Ability to notify admins when Email Rate Limits are reached TC Tim Chistyakov 2019. dec. 2. Collecting Feedback 0 45 New DeskPro Support UI / UX is really bad MA Marion Abramo 2019. nov. 29. Collecting Feedback 8 SH 5Év SH 5Év 5Év 3Év 27 Hide parent department from users KM Kirzten Cassielle Marquez 2019. nov. 29. Collecting Feedback 0 14 View SLA status in List View E Errol 2019. nov. 28. Collecting Feedback 0 18 Display status and assigned agent in the ticket list on when using the mobile app TT Test Ticket 2019. nov. 27. Collecting Feedback 0 10 Count agent note as a 'reply' for SLA measurement Eric VanTol 2019. nov. 26. Collecting Feedback 0 15 Associate tickets with other organizations Eric VanTol 2019. nov. 26. Collecting Feedback 0 19 Send a notification if an attachment is stripped out of an incoming email due to disabled file types. MB Matthew Baines 2019. nov. 21. Collecting Feedback 0 13 Display details of linked Deskpro tickets in YouTrack TB Thorsten Breuer 2019. nov. 21. Collecting Feedback 0 24 Add "is autoresponder" in Trigger conditions Q Quentin 2019. nov. 19. Collecting Feedback 0 9 Add ability to change "Open Tab" default on new tickets MH Mike Huisman 2019. nov. 18. Collecting Feedback 0 22 Allow Week to Start on Monday Q Quentin 2019. nov. 18. Collecting Feedback 2 C 5Év MW 5Év 18 Inconsistent behavior in Macro's - follower vs. agents Q Quentin 2019. nov. 13. Collecting Feedback 0 19 Inconsistent Conditions Between Escalations and Triggers Q Quentin 2019. nov. 13. Collecting Feedback 1 OO 5Év 19 More Automation Options for Followers AK Amy Kunzelman 2019. nov. 12. Collecting Feedback 0 25 Allow <pre> html tags in the message body of user replies CM Christian Mattart 2019. nov. 12. Collecting Feedback 2 CR 6Év MR 5Év 17 Articles are sorted by oldest date TM Takahiro Mukoyoshi 2019. nov. 9. Collecting Feedback 0 17 Option to display additional user/organization details within the new ticket form when an agent is creating a new ticket RC Romanita Courson 2019. nov. 7. Collecting Feedback 2 6Év DM 4Év 22 make completed SLA's clearer in the interface Q Quentin 2019. nov. 6. Collecting Feedback 0 32 Changing the Colour of Stat Background C Christian 2019. nov. 5. Collecting Feedback 1 6Év 23 being able to search in Organisation's Notes Zsolt Kiss 2019. nov. 2. Collecting Feedback 0 20 Link more than one Ticket at a Time B Barry 2019. okt. 30. Collecting Feedback 0 16 Allow the ability to search or create filters with the criteria "Label does not exist" MB Mark Beazley 2019. okt. 29. Collecting Feedback 0 14 Prevent urgency changes by agents HP Humberto Pomales 2019. okt. 28. Collecting Feedback 2 HP 6Év C 5Év Előző oldal11. oldal…66. oldal77. oldal88. oldal9Jelenlegi oldal1010. oldal1111. oldal1212. oldal…2525. oldalKövetkező oldal
