Skip to main content

Determine how often agents send emails when creating ticket in agent interface - Suggestion - Deskpro Support

0

Determine how often agents send emails when creating ticket in agent interface Collecting Feedback

I’d like to be able to report on how often agents send a message when creating a ticket.


I have the agents who don’t want the checkbox « Send email to user » checked by default upon creating a ticket and those who want it checked. I’m trying to know what’s mostly used.

 


 


Kérjük ebbe a mezőbe írja hozzászólását, majd kattintson a 'Hozzászólás beküldése' gombra...

Please log in or register to submit a comment.

Need a password reminder?

Csatolmány