Listanézet Állapotváltozás Kedvelések Cím/Szerző Státusz Hozzászólás? Tevékenység 26 Mass change ticket owner GG Gunnar Giffey 2020. jún. 11. Collecting Feedback 0 8 Force ticket matching on ref. code in subject MT Michel Strøm Tandrup 2020. jún. 3. Collecting Feedback 2 5Év SH 5Év 7H 20 Action codes for time log and billing GB Gerald Buechter 2020. máj. 26. Collecting Feedback 0 34 Round Robin Permissions CN Christopher Newton 2020. máj. 20. Collecting Feedback 3 SH 5Év SH 5Év TT 6Év 26 Add more date variables to make it easier to create Quarterly reports PD Patrick Dooley 2020. máj. 18. Collecting Feedback 1 K 5Év 46 Viewing tickets from different brands through the same portal AS Ahmad Sahrizal 2020. máj. 14. Collecting Feedback 0 59 Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus AS Ahmad Sahrizal 2020. máj. 13. Collecting Feedback 2 M 4Év GH 10Év 21 Share Hidden Flags YD Yann Desjardins 2020. máj. 13. Collecting Feedback 0 19 Insert KB article link/content into ticket if the search is used TB Thorsten Breuer 2020. ápr. 29. Collecting Feedback 0 22 Mass Update Existing Users Language with Trigger LE Lieven Embrechts 2020. ápr. 29. Collecting Feedback 0 22 Show more than 50 tickets in the ticket overview TB Thorsten Breuer 2020. ápr. 29. Collecting Feedback 0 32 more triggers in CRM LE Lieven Embrechts 2020. ápr. 22. Collecting Feedback 1 LE 4Év 28 Preferred Organization Language LE Lieven Embrechts 2020. ápr. 22. Collecting Feedback 2 LE 5Év LE 4Év 33 I want to be able to customize the default Follow Up action type JM Jouni Matikainen 2020. ápr. 16. Collecting Feedback 1 JS 4Év 27 New line in chat text KH Kevin Horn 2020. ápr. 15. Collecting Feedback 0 20 Simplify the values for the built-in Timezone field JO Josh Olson 2020. ápr. 14. Collecting Feedback 0 29 Making Agent Notes more Visible in Emails GB Gerald Buechter 2020. ápr. 8. Collecting Feedback 0 28 Allow User to see Agents Following Ticket JV Jason Voice 2020. ápr. 8. Collecting Feedback 0 23 Pending article notifications TB Thorsten Breuer 2020. ápr. 7. Collecting Feedback 0 37 Agent Instigated Chat AJ Azeem Javed 2020. ápr. 6. Collecting Feedback 1 BW 5Év 32 Icons for brands E Errol 2020. ápr. 6. Collecting Feedback 0 21 Option to subscribe all agents to the Knowledgebase AJ Azeem Javed 2020. márc. 31. Collecting Feedback 0 21 Lookup Fields and Phone Validation GB Gerald Buechter 2020. márc. 26. Collecting Feedback 0 24 Edit Warning Box BR Bas Rikkerink 2020. márc. 25. Collecting Feedback 0 48 Username Login for Users R Randy 2020. márc. 25. Collecting Feedback 2 C 3Év B 8Év 25 Filter Notifications PV Paul Vonic 2020. márc. 24. Collecting Feedback 0 23 When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination) MA Marion Abramo 2020. márc. 18. Collecting Feedback 0 17 Better visibility of absolute dates/times for tickets on user portal MA Marion Abramo 2020. márc. 18. Collecting Feedback 0 23 agent assign for linked tickets created from a forward HT Henrik Tjernberg 2020. márc. 18. Collecting Feedback 0 25 Change default selection in chat dropdown? BG Bear Golightly 2020. márc. 18. Collecting Feedback 0 17 Non-agent functionality for crearting tickets from a forward aj adam johnson 2020. márc. 16. Collecting Feedback 0 32 Article agent permissions RA Rick Altobello 2020. márc. 13. Collecting Feedback 0 24 Ability to change the reporting widget colours TB Tasha Baker 2020. márc. 10. Collecting Feedback 1 MW 5Év 32 Multilevel Department AS Ahmad Sahrizal 2020. márc. 6. Collecting Feedback 0 43 Ability for customers to view ticket 'Status' in the user portal MA Marion Abramo 2020. márc. 6. Collecting Feedback 0 MA 6Év 31 Speech recognition & Deskpro... BB Brian Bennett 2020. márc. 4. Collecting Feedback 0 32 Article Permissions MA Malou Axelstén 2020. márc. 3. Collecting Feedback 0 23 Overriding Chat Widget Settings using custom departments. LP Lu Parente 2020. márc. 2. Collecting Feedback 0 22 Feedback Form For "Helpful" Chats L L 2020. márc. 2. Collecting Feedback 0 21 Increase Chat Permission Options L L 2020. febr. 28. Collecting Feedback 0 16 Need more ticket metadata when clicking on customer MB Marcus Bell 2020. febr. 27. Collecting Feedback 0 21 Snippet Owner PH Peter Huber 2020. febr. 27. Collecting Feedback 0 26 Any way to just disply the date/time on a comment MB Marcus Bell 2020. febr. 27. Collecting Feedback 0 23 Send e-mails when a community posting has x votes TB Thorsten Breuer 2020. febr. 26. Collecting Feedback 0 19 Allow the ability to attach multiple files at once MA Marion Abramo 2020. febr. 24. Collecting Feedback 0 34 Allow agents to add an attachment when editing an existing message/note MA Marion Abramo 2020. febr. 24. Collecting Feedback 0 26 Speeding up the loading of agent's interface Zsolt Kiss 2020. febr. 23. Collecting Feedback 1 LE 5Év 33 Compulsory time logging PV Paul Vonic 2020. febr. 12. Collecting Feedback 1 M 5Év 7H 21 Hiding Inactive users and organizations EL Earene Lee 2020. febr. 10. Collecting Feedback 1 5Év 15 Add option for agent to resend a chat transcript to a user AS Ahmad Sahrizal 2020. febr. 6. Collecting Feedback 0 Előző oldal11. oldal…55. oldal66. oldal77. oldal8Jelenlegi oldal99. oldal1010. oldal1111. oldal…2525. oldalKövetkező oldal