Továbblépés a fő tartalomra
Kedvelések Cím/Szerző Státusz Hozzászólás? Tevékenység
26 Mass change ticket owner
Gunnar Giffey
2020. jún. 11.
Collecting Feedback 0
8 Force ticket matching on ref. code in subject
Michel Strøm Tandrup
2020. jún. 3.
Collecting Feedback 2
20 Action codes for time log and billing
Gerald Buechter
2020. máj. 26.
Collecting Feedback 0
34 Round Robin Permissions
Christopher Newton
2020. máj. 20.
Collecting Feedback 3
26 Add more date variables to make it easier to create Quarterly reports
Patrick Dooley
2020. máj. 18.
Collecting Feedback 1
46 Viewing tickets from different brands through the same portal
Ahmad Sahrizal
2020. máj. 14.
Collecting Feedback 0
59 Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
Ahmad Sahrizal
2020. máj. 13.
Collecting Feedback 2
21 Share Hidden Flags
Yann Desjardins
2020. máj. 13.
Collecting Feedback 0
19 Insert KB article link/content into ticket if the search is used
Thorsten Breuer
2020. ápr. 29.
Collecting Feedback 0
22 Mass Update Existing Users Language with Trigger
Lieven Embrechts
2020. ápr. 29.
Collecting Feedback 0
22 Show more than 50 tickets in the ticket overview
Thorsten Breuer
2020. ápr. 29.
Collecting Feedback 0
32 more triggers in CRM
Lieven Embrechts
2020. ápr. 22.
Collecting Feedback 1
28 Preferred Organization Language
Lieven Embrechts
2020. ápr. 22.
Collecting Feedback 2
33 I want to be able to customize the default Follow Up action type
Jouni Matikainen
2020. ápr. 16.
Collecting Feedback 1
27 New line in chat text
Kevin Horn
2020. ápr. 15.
Collecting Feedback 0
20 Simplify the values for the built-in Timezone field
Josh Olson
2020. ápr. 14.
Collecting Feedback 0
29 Making Agent Notes more Visible in Emails
Gerald Buechter
2020. ápr. 8.
Collecting Feedback 0
28 Allow User to see Agents Following Ticket
Jason Voice
2020. ápr. 8.
Collecting Feedback 0
23 Pending article notifications
Thorsten Breuer
2020. ápr. 7.
Collecting Feedback 0
37 Agent Instigated Chat
Azeem Javed
2020. ápr. 6.
Collecting Feedback 1
32 Icons for brands
Errol
2020. ápr. 6.
Collecting Feedback 0
21 Option to subscribe all agents to the Knowledgebase
Azeem Javed
2020. márc. 31.
Collecting Feedback 0
21 Lookup Fields and Phone Validation
Gerald Buechter
2020. márc. 26.
Collecting Feedback 0
24 Edit Warning Box
Bas Rikkerink
2020. márc. 25.
Collecting Feedback 0
48 Username Login for Users
Randy
2020. márc. 25.
Collecting Feedback 2
25 Filter Notifications
Paul Vonic
2020. márc. 24.
Collecting Feedback 0
23 When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
Marion Abramo
2020. márc. 18.
Collecting Feedback 0
17 Better visibility of absolute dates/times for tickets on user portal
Marion Abramo
2020. márc. 18.
Collecting Feedback 0
23 agent assign for linked tickets created from a forward
Henrik Tjernberg
2020. márc. 18.
Collecting Feedback 0
25 Change default selection in chat dropdown?
Bear Golightly
2020. márc. 18.
Collecting Feedback 0
17 Non-agent functionality for crearting tickets from a forward
adam johnson
2020. márc. 16.
Collecting Feedback 0
32 Article agent permissions
Rick Altobello
2020. márc. 13.
Collecting Feedback 0
24 Ability to change the reporting widget colours
Tasha Baker
2020. márc. 10.
Collecting Feedback 1
32 Multilevel Department
Ahmad Sahrizal
2020. márc. 6.
Collecting Feedback 0
43 Ability for customers to view ticket 'Status' in the user portal
Marion Abramo
2020. márc. 6.
Collecting Feedback 0
31 Speech recognition & Deskpro...
Brian Bennett
2020. márc. 4.
Collecting Feedback 0
32 Article Permissions
Malou Axelstén
2020. márc. 3.
Collecting Feedback 0
23 Overriding Chat Widget Settings using custom departments.
Lu Parente
2020. márc. 2.
Collecting Feedback 0
22 Feedback Form For "Helpful" Chats
L
2020. márc. 2.
Collecting Feedback 0
21 Increase Chat Permission Options
L
2020. febr. 28.
Collecting Feedback 0
16 Need more ticket metadata when clicking on customer
Marcus Bell
2020. febr. 27.
Collecting Feedback 0
21 Snippet Owner
Peter Huber
2020. febr. 27.
Collecting Feedback 0
26 Any way to just disply the date/time on a comment
Marcus Bell
2020. febr. 27.
Collecting Feedback 0
23 Send e-mails when a community posting has x votes
Thorsten Breuer
2020. febr. 26.
Collecting Feedback 0
19 Allow the ability to attach multiple files at once
Marion Abramo
2020. febr. 24.
Collecting Feedback 0
34 Allow agents to add an attachment when editing an existing message/note
Marion Abramo
2020. febr. 24.
Collecting Feedback 0
26 Speeding up the loading of agent's interface
Zsolt Kiss
2020. febr. 23.
Collecting Feedback 1
33 Compulsory time logging
Paul Vonic
2020. febr. 12.
Collecting Feedback 1
21 Hiding Inactive users and organizations
Earene Lee
2020. febr. 10.
Collecting Feedback 1
15 Add option for agent to resend a chat transcript to a user
Ahmad Sahrizal
2020. febr. 6.
Collecting Feedback 0