Továbblépés a fő tartalomra
Kedvelések Cím/Szerző Státusz Hozzászólás? Tevékenység
0 Triggers for persons and organisation
Michael W.
2021. febr. 23.
Report 0
1 Ability to save filters for Persons/Organisations
Michael W.
2021. febr. 23.
Report 0
0 Title Field (Mr., Mrs., etc) Customization
Manoj K Manda
2021. febr. 23.
Report 0
5 Bulk Delete Agents
Shawn Morris
2021. febr. 4.
Collecting Feedback 0
25 Dynamic dropdown custom ticket fields
Ahmad Sahrizal
2021. febr. 3.
Collecting Feedback 1
3 The ability to have a second ordering feature
Christian Cantinelli
2021. febr. 2.
Collecting Feedback 0
8 Image auto-resizing and lightbox functionality when creating Publish content
Jason Gillan
2021. febr. 2.
Collecting Feedback 3
5 Different feedback forms for tickets from different departments
masumeh
2021. febr. 1.
Collecting Feedback 0
2 Hyperlinks in "busy" message in chat
Colin Dunn
2021. febr. 23.
Collecting Feedback 0
12 The ability to set admins for specific brands
Monitzer Bernhard / AQIPA
2021. jan. 28.
Collecting Feedback 0
0 Let agents include tasks and comments when printing tickets
Christian Mattart
2021. febr. 23.
Report 0
10 Most used contacts option
Mindaugas
2021. jan. 22.
Collecting Feedback 0
3 Warning / notification to reassign tickets before deleting user
Manoj K Manda
2021. máj. 6.
Collecting Feedback 0
3 The ability to 'enable subject matching' on specified domains only
Ozan Can Gogus | Eclit
2021. jan. 15.
Collecting Feedback 0
3 Notifications for attachments removed from emails due to file size
Sarah Bagley
2021. febr. 23.
Collecting Feedback 0
4 Limit total number of tickets assigned to an agent
thiago
2021. febr. 23.
Collecting Feedback 0
2 Prevent users from resolving tickets
tommy jackson
2021. febr. 23.
Collecting Feedback 0
3 Add an expiry date for Customer Satisfaction Survey
Demi Conde
2021. febr. 23.
Collecting Feedback 0
5 Search by attachment name
Mindaugas
2021. febr. 23.
Collecting Feedback 1
3 How to make Message and Subject field not required
Jackie Macapanpan
2021. febr. 23.
Collecting Feedback 3
7 WHMCS App
Anand Athiviraham
2020. dec. 14.
Collecting Feedback 0
3 Copy of email via trigger should be included in the relevant ticket
Steve, Lam Hang
2020. dec. 14.
Collecting Feedback 0
0 Change search defaults
Azeem Javed
2020. dec. 14.
Collecting Feedback 0
12 recall message
adam johnson
2021. febr. 23.
Collecting Feedback 0
4 Have a setting to make it so agents must provide a label for tickets
Mindaugas
2020. dec. 10.
Collecting Feedback 0
0 (Add option to) Display "Last updated" instead of "Created" date for KB articles
Koen
2021. febr. 23.
Report 0
7 Integrating Deskpro with Google Cloud Search
Joël Messas
2021. febr. 23.
Collecting Feedback 0
5 Custom fields for Guides
Theresa Harbor
2020. dec. 1.
Collecting Feedback 0
4 Ability to limit the number of active sessions for users
matt
2020. dec. 1.
Collecting Feedback 0
1 Have the ability to pre-select and hide parent departments so only child departments are visible on ticket submission form
Steve Bailey
2020. nov. 24.
Collecting Feedback 0
1 Attaching multiple files to a ticket using the attach button, not the drag and drop method
Mindaugas
2020. nov. 18.
Collecting Feedback 0
0 Reporting on articles with searchwords
Fusako Iwaya
2021. márc. 1.
Collecting Feedback 0
4 Ability to update a ticket based off it's linked ticket
Amabel Watkins
2020. nov. 16.
Collecting Feedback 0
4 Sync Deskpro contacts to Outlook
Casper
2020. nov. 16.
In Development 1
9 A permission that allows agents to only see certain CRM usergroups
Jared
2020. nov. 6.
Collecting Feedback 1
7 Allow agents to choose Microphone and Speakers used by Voice
Joël Messas
2020. nov. 4.
Collecting Feedback 0
4 Add predefined articles to chat widget
Alan O'Flaherty
2021. febr. 23.
Collecting Feedback 0
0 Allow admin to set agents offline for chat and voice
danelle
2020. okt. 28.
Collecting Feedback 0
1 The ability to pick what Elasticsearch searches (eg. only tickets/articles/community etcc)
Mindaugas
2021. febr. 23.
Collecting Feedback 0
6 Custom Fields for Agent Profile
Stephan Koch
2021. febr. 23.
Collecting Feedback 2
1 Community Topic Filter view - want to see 'All'
Marion Abramo
2021. febr. 23.
Collecting Feedback 0
1 Make Deskpro recognise the organisation when it has been cc'd on an email
Mindaugas
2020. okt. 19.
Collecting Feedback 0
2 Character validation on the account registration form
Daniel Hefner
2020. okt. 15.
Collecting Feedback 0
5 Mark agent as absent / enter substitution for agent
Thorsten Breuer
2021. febr. 23.
Report 2
1 Customise time options for follow ups
Mark Edwards
2020. okt. 13.
Collecting Feedback 0
3 Improve error messages when failing to view attachments
Christoph
2020. okt. 13.
Collecting Feedback 0
4 The ability to see sites a user was on before they start a chat
Steve Bailey
2020. okt. 9.
Collecting Feedback 0
2 Delete a field option without removing it from existing tickets
Steve, Lam Hang
2020. okt. 9.
Collecting Feedback 0
1 Let agent choose default response status
Gary Ramos
2020. okt. 8.
Collecting Feedback 0
7 Ability to resize the subject section column
Juliana
2020. okt. 7.
Collecting Feedback 0