Aime
Titre/Auteur
Statut
Commentaires
Activité
0
Automatic transfer of chat transcript to an specific agent's ticket pool or email
Jean-Francois Landry
8 sept. 2016
0
All fields on Ticket shown in Agent Interface without having to click on more
Andrew Weiss
25 juil. 2016
0
1
Let the agent know when the department was bcc'd and not the recipient
Christian Mattart
22 juin 2016
1