Aime
Titre/Auteur
Statut
Commentaires
Activité
Collecting Feedback
0
Feature to see when an agent is looking at a ticket and if you opened that ticket, all the agents can see who else has it open
Lauren Cumming
Nov 22, 2016
Collecting Feedback
2
Collecting Feedback
0
Let agents customize chat notifications when they are mentioned in a note
Christian Mattart
Oct 19, 2016
Collecting Feedback
0
Public chat history should be visible to agent handling the ticket that was created from it
Christian Mattart
Oct 19, 2016
Collecting Feedback
0
Collecting Feedback
3
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Planning
0
Collecting Feedback
3
Collecting Feedback
3
Collecting Feedback
0
Automatic transfer of chat transcript to an specific agent's ticket pool or email
Jean-Francois Landry
Sep 8, 2016
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
In Development
0