Aime
Titre/Auteur
Statut
Commentaires
Activité
0
Ability to change chat widget appearance based on whether agent is available or not
Lauren Cumming
10 janv. 2017
0
Ability to rearrange columns in Agent ticket grid using Windows drag and drop functionality
Doug Hicks
9 janv. 2017
1
Create a new sort order for "Date of last agent activity" (so agent notes are included)
Ibrahim
20 déc. 2016
0
Implement management commands using API in a multi-threaded capable platform.
Richard Smith
6 déc. 2016
1
Feature to see when an agent is looking at a ticket and if you opened that ticket, all the agents can see who else has it open
Lauren Cumming
22 nov. 2016
2
Let agents customize chat notifications when they are mentioned in a note
Christian Mattart
19 oct. 2016
0
Public chat history should be visible to agent handling the ticket that was created from it
Christian Mattart
19 oct. 2016
0