Français
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语（美国）
영어
Some agents may like to see, as it presented, the number of ticket and issue present on the system (manager, etc). However agent work may care more about the number they have assigned to themselves (specifically for tasks).
Currently an agent may think he has a task on a ticket he owns or follow when it is not the case. Having the option to decide what the counter shows ( mine, followed, team, unassigned, all) would improve the interface usability.
Ajouter un commentaire
Veuillez vous connecter ou vous enregistrer pour soumettre un commentaire.