I love this feature of Deskpro that reminds you of Tasks that are due on the day they are due. I have been using it for a while. One thing I did notice is that the reminder does not reference the specific ticket # and I think that would help (instead of just providing the link to your list of tasks).
Ticket Number on Task Reminders - Remarques / Feature Request - Deskpro Support
Ticket Number on Task Reminders Under Review
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