Vue Liste Modification de statut Aime Titre/Auteur Statut Commentaires Activité 10 Option to make a team selection mandatory when resolving a ticket GL Glen Barrett - London 9 avr. 2018 Collecting Feedback 0 JM 9M 14 Update ticket from chat functionality SM Stef Mooij 6 avr. 2018 Collecting Feedback 0 18 Enable filter and sort options for user interface SW Samuel Waser 6 avr. 2018 Collecting Feedback 0 16 Please add Froala to Guides SH Scott Hardy 5 avr. 2018 Collecting Feedback 0 24 Enable team sorting JP Jason Pomery 5 avr. 2018 Under Review 0 24 Comprehensive Integration with Microsoft Dynamics CRM SP Scott Parkin 4 avr. 2018 Collecting Feedback 0 25 Create a check list for a workflow in ticket interface AJ Azeem Javed 3 avr. 2018 Collecting Feedback 1 PB 8Y 24 EULA for download library C Christoph 3 avr. 2018 Collecting Feedback 0 29 Create linked ticket for Macro D David 2 avr. 2018 Collecting Feedback 0 23 Customizable Ticket Reference for Departments GD Grant Dyer 29 mars 2018 Collecting Feedback 0 18 Custom Links dropdown in top menu EL Eric Lackore 29 mars 2018 Collecting Feedback 0 17 Billing applied based on different criteria, not just globally. EL Eric Lackore 29 mars 2018 Collecting Feedback 1 LL 6Y 32 Added functionality for filter searches EJ Eric A Lackore Jr 29 mars 2018 Collecting Feedback 0 19 Option for agents to write in chat after user has left / timed-out EQ Elizabeth Quezada 28 mars 2018 Collecting Feedback 0 25 Add Dates In Search Dialog R Rafie 27 mars 2018 Collecting Feedback 0 17 Snippets editing screen needs to be bigger SM Stef Mooij 27 mars 2018 Collecting Feedback 1 JS 8Y 39 @mention a team E Errol 27 mars 2018 Collecting Feedback 1 CB 7Y 16 2 way Auth & SSO sync MC Matt Collier 26 mars 2018 Collecting Feedback 0 21 Creating multiple tickets at once SW Samuel Waser 26 mars 2018 Collecting Feedback 0 14 Ticket Interface to always show top client information R Rafie 19 mars 2018 Collecting Feedback 1 JS 8Y 16 Ticket description and attachments on ticket level AH Andreas Hügin 16 mars 2018 Collecting Feedback 1 JS 8Y 17 Add a method to identify the original recipients of an EMAIL imported into DeskPRO JS Jeroen van der Steen 15 mars 2018 Collecting Feedback 0 20 Show ticket Status in Notification Area JG Jeroen Geilman 14 mars 2018 Collecting Feedback 0 11 Active Directory Authentication and email aliases MT Michel Strøm Tandrup 10 mars 2018 Collecting Feedback 0 9 Smart parsing improvements for Exchange servers MT Michel Strøm Tandrup 10 mars 2018 Collecting Feedback 0 15 Add confirmation dialog on Discard Draft button CM Christian Mattart 7 mars 2018 Collecting Feedback 1 R 8Y 18 Wysiwyg on field type "Display" DT Didier Testelin 2 mars 2018 Collecting Feedback 0 20 Ability to write descriptions about tasks created on the helpdesk RA Rami Ali 24 févr. 2018 Collecting Feedback 0 18 MobileApp: Option to choose if the enduser shoult be notified when creating a new ticket. c cjs@software-agentur.com 19 févr. 2018 Collecting Feedback 0 19 I want to be able to create a user while creating a ticket on the Mobile App c cjs@software-agentur.com 19 févr. 2018 Collecting Feedback 1 c 8Y 32 I would like to see extra permissions added to Reports TG Thomas Goulet 13 févr. 2018 Collecting Feedback 1 8Y 21 I would like to be able to create filters and reports for the Flags in tickets G Gemma 12 févr. 2018 Collecting Feedback 1 CM 8Y 27 Using the same intelligent search module for linking tickets like the used one at the merge feature Zsolt Kiss 11 févr. 2018 Collecting Feedback 0 12 Editing the visible fields in the Linked tickets area. Zsolt Kiss 10 févr. 2018 Collecting Feedback 0 28 Show new password requirements for users registering JK James Kullberg 9 févr. 2018 Collecting Feedback 1 6Y 19 More advanced rules to add users to Organizations MT Michel Strøm Tandrup 9 févr. 2018 Collecting Feedback 0 14 Allow agents to follow an organisation (without using triggers) MC Matt Collier 8 févr. 2018 Collecting Feedback 1 SW 8Y 34 Add new setting for agent's: "Default Ticket Reply Type" CC Claire Collier 26 janv. 2018 Collecting Feedback 2 8Y DM 7Y 39 I would like to see a separate field for 'middle name' to use in snippets PB Philipp Bartsch 17 janv. 2018 Collecting Feedback 0 33 Listing my Feedback subscriptions Zsolt Kiss 14 janv. 2018 Collecting Feedback 0 32 Twilio SMS Integration to Allow Fields SL Sana Lakdawala 12 janv. 2018 Collecting Feedback 0 25 An automatic article translator would be really useful H Hooman 12 janv. 2018 Collecting Feedback 1 D 7Y 28 Problem and Incident Enhancement BW Ben Willis 5 janv. 2018 Collecting Feedback 0 29 Collapse possibility of the PROPERTIES section Zsolt Kiss 23 déc. 2017 Collecting Feedback 0 24 Ability to tag agents with categories KH Kevin Horn 21 déc. 2017 Collecting Feedback 0 24 Make user registration fields more available for user D David 21 déc. 2017 Collecting Feedback 0 40 Reordering possibility of the opened ticket tabs. Zsolt Kiss 13 déc. 2017 Collecting Feedback 1 7Y 45 Agent Dashboard of important reports G Gemma 13 déc. 2017 Collecting Feedback 1 8Y 54 Using snippets in the Follow up section also Zsolt Kiss 7 déc. 2017 Collecting Feedback 2 PW 7Y 8Y 36 Separate Agent Permission to edit own Messages GS Grote, Sebastian 28 nov. 2017 Collecting Feedback 3 JS 8Y 8Y EL 7Y Page précédente1Page 1…14Page 1415Page 1516Page 1617Page actuelle18Page 1819Page 1920Page 20…25Page 25Page suivante
