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J'aime
Titre/Auteur
Statut
Commentaires
Activité
53
Drag & Drop reordering of help center content (knowledge base articles etc)
Raymond
Nov 14, 2017
Collecting Feedback
2
38
Add a "answer's count" column in tickets interface
Luca
Nov 10, 2017
Collecting Feedback
0
44
Add a 'Summary' message type for tickets
Eric VanTol
Oct 26, 2017
Collecting Feedback
6
44
Ability to change layout of the department
Rihards Zeimanis
Oct 24, 2017
Collecting Feedback
1
38
Compress the "before update" database backup
Ibrahim
Oct 24, 2017
Collecting Feedback
0
30
Option to select Jira assignee when creating a Jira issue
Douglas Martin
Oct 18, 2017
Collecting Feedback
1
31
Allow users to leave feedback after rating an article
Jeroen van der Steen
Oct 18, 2017
Collecting Feedback
1
28
Organization/Ticket List would like more information on list
Douglas Martin
Oct 5, 2017
Collecting Feedback
0
53
Add "Remove all CCs" and "Remove all Followers" in ticket triggers
Kyle Oliveira
Sep 29, 2017
Collecting Feedback
3
30
Admin: Add "You have unsaved changes" reminder
Christian Mattart
Sep 28, 2017
Collecting Feedback
0
27
Add option to set default for 'Send comment to JIRA'
Thomas Dakan
Sep 27, 2017
Collecting Feedback
0
27
'submitting agent' as sender for JIRA integration
Thomas Dakan
Sep 27, 2017
Collecting Feedback
0
39
Properly retain global search order selected by user
Stephan Koch
Sep 26, 2017
Collecting Feedback
0
26
Addition of colour/formatting to built in and custom fields
Josh Porter
Sep 25, 2017
Collecting Feedback
0
29
Allow option to hide archived downloads
Ruth Cheesley
Sep 20, 2017
Collecting Feedback
0
37
Settings to completely hide author, date and/or number of comments from the knowledgebase
Jeroen van der Steen
Sep 19, 2017
Collecting Feedback
1
26
Option to move add time controls on Tickets to top of section
Chris Booth
Sep 18, 2017
Collecting Feedback
0
47
More "shortcuts code" in snippet
Danilo
Sep 12, 2017
Collecting Feedback
1
106
Microsoft Teams Integration
Harrison Hudson
Sep 6, 2017
Collecting Feedback
6
34
JIRA status category as a ticket update trigger criteria
Michael W.
Sep 6, 2017
Collecting Feedback
0
41
Sending more data to JIRA and vice versa
Colin Dunn
Sep 5, 2017
Collecting Feedback
0
44
Add Problems & Incidents as triggers
Michael W.
Sep 4, 2017
Under Review
3
36
Extended permission scheme for users
Michael W.
Sep 4, 2017
Collecting Feedback
0
24
Cascading Menus in Agent view
Adam
Sep 4, 2017
Collecting Feedback
0
28
Filtering/sorting for organization/user tickets lists
Thomas Dakan
Sep 1, 2017
Collecting Feedback
0
37
Ability to find DeskPro tickets with linked JIRA issues
Michael W.
Sep 1, 2017
Collecting Feedback
0
39
Show Deskpro ticket status in JIRA
Michael W.
Sep 1, 2017
Collecting Feedback
0
32
More granular permissions for JIRA integration
Michael W.
Aug 30, 2017
Collecting Feedback
0
40
Being able to view critical information on an organization on a ticket
Thomas Dakan
Aug 25, 2017
Collecting Feedback
1
26
Elastic search specific a a particular user/organization
Thomas Dakan
Aug 25, 2017
Collecting Feedback
0
35
Use Arrow Keys to Select person in 'Find a person' interfaces
Thomas Dakan
Aug 25, 2017
Collecting Feedback
0
34
Previous tickets tab
Eric VanTol
Aug 24, 2017
Collecting Feedback
0
25
Column Resizing (Agent)
Brian Benedict
Aug 24, 2017
Collecting Feedback
1
26
User-selectable Date/Time representation, and/or switch based on age
Jeroen Geilman
Aug 21, 2017
Collecting Feedback
0
34
Shorter log in username
Barry
Aug 13, 2017
Collecting Feedback
0
21
Message ordering in split interface to match message ordering in ticket interface
Thomas Dakan
Aug 9, 2017
Collecting Feedback
0
32
Make CRM notes editable
Thomas Dakan
Aug 3, 2017
Collecting Feedback
0
31
Custom Filters on Archived Tickets
Lenny LaRose
Jul 25, 2017
Collecting Feedback
0
34
Searchable Glossary
Berel Levy
Jul 25, 2017
Collecting Feedback
0
26
Auto Save Knowledge base articles
Berel Levy
Jul 20, 2017
Collecting Feedback
0
31
Emphasize Ticket Categories/Types
Michael W.
Jul 15, 2017
Collecting Feedback
0
24
Insert name of Performing Agent with Variables
Thomas Goulet
Jul 13, 2017
Collecting Feedback
1
30
Custom Slack message for triggers
Michael W.
Jul 7, 2017
Collecting Feedback
4
25
variables for agents telephone number
Michael W.
Jul 3, 2017
Collecting Feedback
0
31
Show Flags in list table view
Michael W.
Jul 3, 2017
Collecting Feedback
0
26
Customizable formatting of postal address for persons and organizations
Michael W.
Jul 3, 2017
Collecting Feedback
0
24
Make quick search navigatable with keyboard
Michael W.
Jul 1, 2017
Collecting Feedback
0
31
Make custom user and organisation fields available in list views for persons/organisations
Michael W.
Jun 30, 2017
Collecting Feedback
0
26
Option to have customers' timezone inherit from their organizations' time zone
Thomas Dakan
Jun 28, 2017
Collecting Feedback
1
19
More positions (and other options) for the chat widget
cjs@software-agentur.com
Jun 22, 2017
Collecting Feedback
0