Remarques - Deskpro Support

Aime	Titre/Auteur	Statut	Commentaires	Activité
19	Individual Ticket Refresh Zsolt Kiss 14 janv. 2019	Collecting Feedback	0
15	Zapier Trigger for New Tasks Christian 9 janv. 2019	Collecting Feedback	0
18	Replicating criteria settings in the ticket form layouts for quicker form creation Matias Fernandez 8 janv. 2019	Collecting Feedback	0
22	Thumb up or like a note Frédéric Zouaï 8 janv. 2019	Collecting Feedback	1	6Y
28	Auto-close incident when all associated tickets are resolved Steffen Kemme 8 janv. 2019	Collecting Feedback	0
25	Reporting labels Samuel Benoit 7 janv. 2019	Collecting Feedback	0
24	Disabling multiple users at once Claire Collier 7 janv. 2019	Collecting Feedback	1	6Y
19	Portal editor preview to render in a different tab pooja 4 janv. 2019	Collecting Feedback	0
27	Nested IF or CASE in stat builder Jenny Kongkalai 4 janv. 2019	Collecting Feedback	0
23	Agent Script support Yuriy Andamasov 28 déc. 2018	Collecting Feedback	0
17	Replace 'Department title' with 'Department title for users' for email template variables Koen 21 déc. 2018	Collecting Feedback	0
24	Improve sorting in Publish Drew 21 déc. 2018	Collecting Feedback	0
31	Google Snooze instead of On Hold Steve, Lam Hang 19 déc. 2018	Collecting Feedback	0
29	Have user be members of multiple organizations Chris Brouwer 13 déc. 2018	Collecting Feedback	3	6Y 6Y 4Y
23	Filter Permission Jenny Kongkalai 13 déc. 2018	Collecting Feedback	0
18	Choose Team Notifications Nathan Lennox 11 déc. 2018	Collecting Feedback	0
14	Support Microsoft Azure Blob Storage as a storage mechanism Ibrahim 9 déc. 2018	Collecting Feedback	1	4Y
19	Chat Notification Sound William Brimmer 7 déc. 2018	Collecting Feedback	0
17	Agent hours report enhancements Steve, Lam Hang 5 déc. 2018	Collecting Feedback	0
25	No way to view my feedback Steve, Lam Hang 4 déc. 2018	Collecting Feedback	0
18	Add the option to delete ticket block the user on the mobile app cjs@software-agentur.com 30 nov. 2018	Collecting Feedback	0
18	Facebook messenger support Yuriy Andamasov 30 nov. 2018	Collecting Feedback	0
23	Estimated Waiting Time bjarne 29 nov. 2018	Collecting Feedback	0
22	Customize Unassigned Definition Roberto Rodriguez 28 nov. 2018	Collecting Feedback	0
13	Languages - Subject lines Errol 27 nov. 2018	Collecting Feedback	0
24	Default Article Editor David 27 nov. 2018	Collecting Feedback	1	4Y
23	Import From Solarwinds Bear Golightly 27 nov. 2018	Collecting Feedback	0
31	Remove Stars on iOS App Tommy Jackson 26 nov. 2018	Collecting Feedback	0
30	Task Dates Mike Hellers 23 nov. 2018	Collecting Feedback	0
31	Ticket Print Out James Moore 22 nov. 2018	Collecting Feedback	0
16	Ticket trigger // date of ticket create Vehicle Rent Tech 20 nov. 2018	Collecting Feedback	0
29	Round Robin Cap David 20 nov. 2018	Collecting Feedback	0
19	Transcript retrieval Becky 20 nov. 2018	Collecting Feedback	0
22	Let agents group their tickets by flag Christian Mattart 20 nov. 2018	Collecting Feedback	0
16	Auto-start and stop charge-timer when ticket is in and out of focus Steffen Kemme 16 nov. 2018	Collecting Feedback	0
23	Remove existing Labels field Pearl 15 nov. 2018	Collecting Feedback	0
11	Add the ability to 'Send to Jira as new issue' when creating a new ticket. Alaa Al Danab 15 nov. 2018	Collecting Feedback	0
17	Notification when email queue stops processing Terry Cook 14 nov. 2018	Collecting Feedback	0
23	Reporting on problems and incidents Tina Soltani 14 nov. 2018	Collecting Feedback	0	11M 9M
24	Limit access to Macros Dragos 9 nov. 2018	Collecting Feedback	1	6Y
19	Change new Article Status Timo Francke 8 nov. 2018	Collecting Feedback	1	6Y
15	Hide some of the built in reports Glenn Jackson 8 nov. 2018	Collecting Feedback	0
32	Grouped Triggers Steve, Lam Hang 8 nov. 2018	Collecting Feedback	3	7Y 6Y 5Y
19	Macro closing tab without reply Timo Francke 7 nov. 2018	Collecting Feedback	0
20	Option to add a Jira comment in a note within the Deskpro ticket Trendfire 5 nov. 2018	Collecting Feedback	1	7Y
15	User permissions Kieron Hill 5 nov. 2018	Collecting Feedback	0
20	Automatic notification mail when updating news. Toda Tomoyuki 2 nov. 2018	Collecting Feedback	0
18	Distinguish users cc'd tickets in search field Steve, Lam Hang 1 nov. 2018	Collecting Feedback	0
23	Report Labels Miriam 29 oct. 2018	Collecting Feedback	1	7Y
53	Add Filter condition for empty date fields & add custom date fields as conditions for Escalations Jeroen van der Steen 25 oct. 2018	Collecting Feedback	1	8Y

Aime

Titre/Auteur

Statut

Commentaires

Activité

19

Individual Ticket Refresh

Zsolt Kiss

14 janv. 2019

Collecting Feedback

0

15