Passer au contenu principal
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contactez-Nous

Nouveau sur Deskpro Support? Créer un compte

Besoin d'un rappel de mot de passe?
Bug Report Design Feedback
Soumettre Feature Request
Bug Report Design Feedback
Communauté
Communauté
Soumettre Feature Request
Bug Report Design Feedback
Aime
Titre/Auteur
Statut
Commentaires
Activité
15
is confirmed = uservalidated
Thomas Menamparampan
Jul 31, 2018
Collecting Feedback
0
20
Allow us to change the Ticket ID URL in reports, so the link can redirect to open a ticket in the User Interface, rather than Agent Interface
Hasan Hüseyin Gençer
Jul 25, 2018
Collecting Feedback
1
25
Allow me to import a users language preference from an Active Directory usersource to their CRM profile
Steve, Lam Hang
Jul 25, 2018
Collecting Feedback
0
17
Add ability to be able to quickly import Organization data by csv
Romanita Courson
Jul 23, 2018
Collecting Feedback
0
6
add 'organization changed' criteria to ticket triggers
Thomas Dakan
Jul 23, 2018
Collecting Feedback
0
15
Add ability to create internal/hidden departments
Koen Glotzbach
Jul 20, 2018
Collecting Feedback
1
27
Two Factor Authentication (DUO)
Tom Schoen
Jul 17, 2018
Collecting Feedback
1
36
Allow users to submit Ticket Satisfaction rating without logging into the User Portal
Roberto Rodriguez
Jul 17, 2018
Collecting Feedback
0
20
Follow Ups - Be able to set Urgency
VDC Support
Jul 16, 2018
Collecting Feedback
0
19
Send notification to cc'd participants when ticket owner adds a reply to a ticket created in the portal (and vice versa)
Samuel Waser
Jul 16, 2018
Collecting Feedback
0
14
Downloading documents
Kieron Hill
Jul 13, 2018
Collecting Feedback
0
8
Getting notification if somebody add a comment to one of the tasks I'm concerned in
Zsolt Kiss
Jul 7, 2018
Collecting Feedback
1
26
API v2: POST messages into /tickets/{id}/messages as end user
Harry Hellerschmid
Jul 5, 2018
Collecting Feedback
0
37
Modify the selected form layouts that a new custom field is added to by default
Christoph Strauss
Jul 2, 2018
Collecting Feedback
2
29
A separate agent permission to be able to control agent followers
Christoph Strauss
Jun 26, 2018
Collecting Feedback
1
18
Snippets Autocomplete!
Jeremy Cunningham
Jun 25, 2018
Collecting Feedback
0
19
Forward Tickets
Rafie
Jun 21, 2018
Collecting Feedback
0
20
Chat full log
Jessica Johnson
Jun 21, 2018
Collecting Feedback
0
26
"Important" NOTE
Danilo
Jun 20, 2018
Collecting Feedback
1
19
Separate naming for custome fileds
Philipp Bartsch
Jun 19, 2018
Collecting Feedback
0
19
Option to disable the Agent profile picture sync from Active Directory
Samuel Waser
Jun 19, 2018
In Development
0
18
Follow Up - Change Department
Danilo
Jun 19, 2018
Collecting Feedback
0
19
Add an option to automatically display inline responses in ticket messages and ticket notification emails
Ian Gallmeister
Jun 18, 2018
Collecting Feedback
0
21
DPQL: tickets.date_first_agent_note
Robin
Jun 15, 2018
Collecting Feedback
0
22
CRM required fields need to be mandatory whenever a new user is created
Irene Tortorella
Jun 12, 2018
Collecting Feedback
0
15
Split the permission to allow agents to set a message as an agent note out of the 'Can edit/delete messages' permission
Jeroen van der Steen
Jun 11, 2018
Collecting Feedback
0
17
Fixed Ticket Title
Christoph Strauss
Jun 5, 2018
Collecting Feedback
0
18
Ability to reference an external ticket responses email subject through a variable
Robin Wolters
Jun 4, 2018
Collecting Feedback
0
16
New functions for new multibrand actions
Samuel Waser
May 25, 2018
Collecting Feedback
0
8
Send secure links to documents rather than the documentn themselves when emailing a user
Kieron Hill
May 25, 2018
Collecting Feedback
0
15
Custom from and to dates in reports dashboards
Thomas Goulet
May 23, 2018
Collecting Feedback
0
27
Working hours and Chat
Graham Greenlee
May 23, 2018
Collecting Feedback
1
10
Searchable Custom Dropdown Field
Nyl Brian Ong
May 23, 2018
Collecting Feedback
0
16
Duplicate Custom Fields
Brian Thomason
May 21, 2018
Collecting Feedback
0
32
Improve the refresh behaviour when adding multiple labels to a ticket
Timothy Vinckier
May 17, 2018
Collecting Feedback
0
23
Ability to Edit Follow up
E Lee
May 15, 2018
Collecting Feedback
1
23
Sorting of predefined choices
Philipp Bartsch
May 11, 2018
Collecting Feedback
0
26
Editing problems/incidents after creation
Ruth Cheesley
May 10, 2018
Collecting Feedback
0
24
Allow incoming emails from our company domain to be set as agent notes
jasper
May 10, 2018
Collecting Feedback
2
34
User registration custom form layout
Irene Tortorella
May 9, 2018
Collecting Feedback
1
17
Add ability to create follow-ups with macros
Jeroen van der Steen
May 4, 2018
Collecting Feedback
1
22
Forcefully expose ticket reference to agents
Samuel Waser
May 3, 2018
Collecting Feedback
2
47
Reports to track ticket deflection
Irene Tortorella
May 2, 2018
Collecting Feedback
1
21
Add option to use follow-ups as criteria in filters, searches and/or reports
Jeroen van der Steen
May 2, 2018
Collecting Feedback
0
28
Exclude a user from a support ticket
Catherine Neighbour
May 1, 2018
Planning
0
12
Enable triggers to jump
Philipp Bartsch
Apr 25, 2018
Collecting Feedback
0
39
Multiple signatures per agent
Frank Yann
Apr 24, 2018
Collecting Feedback
3
9
Ticket Creation by Note Only
Thomas Goulet
Apr 20, 2018
Collecting Feedback
0
28
Automatic single sign on with active directory
Tram
Apr 19, 2018
Collecting Feedback
0
21
Make a list of used trigger variables
Philipp Bartsch
Apr 19, 2018
Collecting Feedback
0