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Real integration via plugin in CMS
cjs@software-agentur.com
Jun 21, 2017
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Show if message was edited
Michael W.
Jun 20, 2017
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Separate SLAs in Ticket overview
Michael W.
Jun 20, 2017
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1
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Hiding the Ticket language field
Michael W.
Jun 17, 2017
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Show organisation avatar in ticket
Michael W.
Jun 17, 2017
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1
API for Satisfaction
Michael W.
Jun 17, 2017
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1
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Download ticket as PDF without agent notes
Jeroen van der Steen
Jun 12, 2017
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2
Improvements for the chat feature.
cjs@software-agentur.com
Jun 7, 2017
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Dark/Night mode theming?
Kevin Fox
May 31, 2017
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6
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Small Field Names in v5
Kyle Oliveira
May 18, 2017
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1
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Integrate agent chat with Slack
Ruth Cheesley
May 5, 2017
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1
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1
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2
Under Review
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Ability to report on missed chats
Lauren Cumming
Apr 19, 2017
In Development
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Audit Log- Changes to Agent Permissions
Lauren Cumming
Apr 19, 2017
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Social Media Integration- Twitter
Lauren Cumming
Apr 19, 2017
In Development
3
Social Media Integration- Facebook
Lauren Cumming
Apr 19, 2017
In Development
2
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1
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Sync AD user info
Kaleb Kaufman
Mar 27, 2017
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2
Additional Agent Trigger Criteria
Lauren Cumming
Mar 24, 2017
Under Review
1
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0
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1
Azure Logic App connector
Nik Smit
Mar 20, 2017
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Under Review
0
Parent/Child Companies
Ali Raeis-Mohammad
Mar 13, 2017
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