Deskpro Legacy
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How do I get started with Deskpro?
Published: 18 Jan 2017
015 Sept 2023 -
I get "File not found" errors when trying to download attachments
Published: 18 Feb 2013
010 Nov 2017 -
Updating Deskpro to the latest build
Published: 26 Mar 2013
031 Aug 2023 -
Using Deskpro With nginx
Published: 22 Apr 2013
131 Aug 2023 -
Moving Deskpro from one server to another
Published: 7 Aug 2013
020 Sept 2023 -
Warning emails about "cron has been active for X minutes"
Published: 15 Aug 2013
031 Aug 2023 -
Configuring read-only database for expensive queries
Published: 27 Jan 2014
031 Aug 2023 -
Configuring Deskpro to work with proxy servers
Published: 27 Jan 2014
09 Nov 2017 -
Using Amazon S3 for storing binary data
Published: 18 Feb 2014
09 Nov 2017 -
How do I enable logging for incoming email processing?
Published: 18 Sept 2012
010 Feb 2022 -
Updating to New Admin (from a build before #327)
Published: 21 May 2014
031 Aug 2023 -
Preventing certain files from being replaced during an automatic update
Published: 25 May 2014
09 Nov 2017 -
Download errors when running from behind a proxy: internal hostname being used
Published: 26 Jun 2014
019 Sept 2023 -
Switching from database to filesystem storage or back doesn't change database size
Published: 26 Jun 2014
09 Nov 2017 -
Why do all users seem to have the same IP address?
Published: 9 Jul 2014
019 Oct 2023 -
"Some HTTP methods are being blocked by your server" error
Published: 25 Jul 2014
020 Jul 2023 -
MySQL "writing file" error
Published: 18 Aug 2014
09 Nov 2017 -
Installing Elasticsearch
Published: 28 Aug 2014
39 Nov 2017 -
Restoring after a stuck auto-update
Published: 30 Jan 2013
09 Nov 2017 -
Setting up a Custom Email Address with Deskpro Cloud
Published: 18 Jan 2017
116 Aug 2023 -
How do I reset an admin password in Deskpro On-Premise?
Published: 18 Sept 2012
018 Dec 2018 -
Server requirements
Published: 3 Aug 2015
310 Nov 2017 -
PHP version
Published: 5 Dec 2012
120 Jul 2023 -
config.php problems
Published: 5 Dec 2012
010 Nov 2017 -
Missing extensions
Published: 5 Dec 2012
010 Nov 2017 -
Database errors during installation
Published: 5 Dec 2012
010 Nov 2017 -
Creating cron job on Linux
Published: 5 Dec 2012
22 Sept 2021 -
What documentation is available for Deskpro?
Published: 5 Dec 2012
015 Sept 2023 -
Disable clean URLs
Published: 11 Dec 2012
011 Dec 2012 -
How to debug cron
Published: 12 Dec 2012
028 Jun 2023 -
Fixing logged IP addresses when using Deskpro behind a proxy/load balancer
Published: 14 Dec 2012
09 Nov 2017 -
Disable Suhosin
Published: 17 Dec 2012
02 Sept 2014 -
Setting up a Windows Scheduled Task
Published: 31 Jan 2013
031 Aug 2023 -
Where is the On Hold Action?
Published: 12 Mar 2019
031 May 2023 -
I'm having trouble with knowledgebase articles not loading
Published: 12 Sept 2014
025 May 2023 -
I'm having trouble with knowledgebase articles only appearing in edit mode
Published: 12 Nov 2014
025 May 2023 -
Reverting Community to Feedback
Published: 13 Aug 2019
025 May 2023 -
How do I change the chat widget language?
Published: 29 Jan 2013
018 Sept 2023 -
How do I manage overriding widget and chat settings?
Published: 22 Jun 2016
018 Sept 2023 -
I'm having trouble with translated words appearing in the wrong order
Published: 3 Jun 2014
025 May 2023 -
Upscope Integration
Published: 14 Oct 2019
025 May 2023 -
How do I add ticket properties to user emails?
Published: 17 Dec 2012
025 May 2023 -
I'm having trouble with some of our portal missing
Published: 19 May 2014
029 Aug 2023 -
How do I remove chat from my portal while still offering chat on a different site?
Published: 9 Jul 2014
025 May 2023 -
I'm having trouble deleting a table from a ticket reply
Published: 24 Jul 2014
016 Aug 2023 -
I'm having trouble with my macro not adding text to a reply
Published: 1 Aug 2014
015 Sept 2023 -
I'm having trouble with an error: "mistakes with form"
Published: 25 May 2016
016 Aug 2023 -
Why are there two Google authentication apps in Deskpro? (Old)
Published: 19 Nov 2014
016 Aug 2023 -
How can I set up a simple request management process?
Published: 18 Dec 2014
025 Sept 2023 -
How do I change the number of news posts shown on the portal home page?
Published: 4 Apr 2016
031 Aug 2023