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Deskpro Legacy

Creating an Impact, Urgency and Priority matrix

Matthew Wray

9 Jan 2024
How do I assign out-of-hour tickets to a particular team?

Ben Henley

9 Jan 2024
How come my "1 day" SLA has a failure date 3 days away?

Ben Henley

9 Jan 2024
How can I translate Help Center phrases into other languages or improve an existing translation?

Grace Howlett

9 Jan 2024
What is the size limit on attachments within Deskpro?

Ben Henley

22 Jan 2024
How can I set up agent permissions, permission groups and department access?

Ben Henley

7 Feb 2024
How do I automatically sort email that's forwarded into a single inbox?

Ben Henley

13 Feb 2024
How do I embed a contact form within my website?

Ben Henley

2 Sept 2024
How can I use Zapier with Deskpro?

Benedict Sycamore

23 Jul 2024
How can I have different signatures in emails for tickets across different brands?

Grace Howlett

17 Oct 2024