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Help Centre
Knowledge Base
Knowledgebase
Getting Started
(51)
Organize your Helpdesk into Departments
Overview of the Agent Interface
How can I stay up to date with Deskpro?
Add Agents to your Helpdesk
Overview of the Ticket
View all articles in Getting Started
Using Deskpro
(313)
How do I customize the text that appears on my Help Center?
Custom date field not working with format function
I'm not receiving notifications when I create a ticket
How can I connect Deskpro to other apps that aren't yet integrated?
How can I receive text alerts with ticket information?
View all articles in Using Deskpro
Billing, Consultancy & Sales
(45)
Where will my data be hosted?
Can you host my Cloud data within the EU?
Deskpro Privacy Policy
Deskpro End-User License Agreement
Deskpro Terms of Service
View all articles in Billing, Consultancy & Sales
Developer & Reporting
(38)
Deskpro PHP SDK
Webhook action data format
Getting started with Deskpro development
Retrieving user hostname information in reports
Number of times 'Downloads' have been downloaded in the user portal
View all articles in Developer & Reporting
Horizon Migration
(6)
Upgrading to Deskpro Horizon: A Guide for Admins
Upgrading to Deskpro Horizon: A Guide for Agents
Upgrading to Horizon On-Premise: A Guide for Admins
How to upgrade your Deskpro On-Premise to Horizon
Introduction to the On-Premise Controller (OPC) for Sysadmins
View all articles in Horizon Migration
