Deskpro Legacy
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Installation error during "Verifying the URL" step
Published: 3 Oct 2016
010 Nov 2017 -
Running Deskpro On-Premise from a virtual machine image
Published: 9 Jul 2015
09 Nov 2017 -
Data directory is not writable on Windows
Published: 14 Jul 2015
19 Nov 2017 -
php.ini changes aren't working
Published: 14 Jul 2015
010 Nov 2017 -
“Existing tables were detected in your database” error
Published: 14 Jul 2015
010 Nov 2017 -
Automated install on clean Ubuntu, Debian or CentOS
Published: 3 Aug 2015
09 Nov 2017 -
I can't see the web interface using the VirtualBox VM
Published: 14 Aug 2015
010 Nov 2017 -
Elasticsearch indexing stalls part way through
Published: 13 Oct 2015
09 Nov 2017 -
I set a static IP for my Deskpro VM, and now I can't see the portal!
Published: 30 Oct 2015
010 Nov 2017 -
What account details do I use with the VM 'Login to server' option?
Published: 30 Oct 2015
010 Nov 2017 -
How to inspect AJAX requests with Chrome tools
Published: 1 Mar 2016
111 Sept 2023 -
Uploading attachments larger than 20M on automated script installation
Published: 13 Jul 2016
010 Nov 2017 -
Deskpro "server info" pages
Published: 16 Aug 2016
010 Nov 2017 -
CAPTCHAs not accepting correct responses
Published: 2 Jun 2015
03 Oct 2023 -
Updates do not appear or automatic updater cannot download updates
Published: 6 Oct 2016
031 Aug 2023 -
Configure a proxy server for HTTP requests made by Deskpro
Published: 26 Oct 2016
16 Jul 2021 -
Clone a production helpdesk to a secondary test instance
Published: 16 Nov 2016
09 Nov 2017 -
Setting up Departments
Published: 14 Jun 2017
016 Aug 2023 -
11. Get Deskpro on mobile
Published: 1 Mar 2018
022 May 2018 -
9. Create a dashboard
Published: 1 Mar 2018
021 Dec 2018 -
8. Write a knowledgebase article
Published: 1 Mar 2018
012 Sept 2023 -
7. Set up Live Chat
Published: 1 Mar 2018
010 Oct 2019 -
4. Connect Deskpro to customer channels
Published: 1 Mar 2018
010 Oct 2019 -
3. Add agents to Deskpro
Published: 1 Mar 2018
010 Oct 2019 -
Preparing your Deskpro v5 instance for migration to Deskpro Horizon
Published: 10 May 2023
010 May 2023 -
Using hosted Elasticsearch with Deskpro
Published: 28 Aug 2014
09 Nov 2017 -
License error after importing Zendesk data
Published: 2 Jun 2014
131 May 2023 -
Configuring HTTP verbs on Windows IIS
Published: 4 Jun 2014
09 Nov 2017 -
Generating a server report file
Published: 10 Jun 2014
06 Aug 2018 -
I've lost admin permissions and I'm locked out of Deskpro On-Premise
Published: 26 Jun 2014
010 Nov 2017 -
502 Bad Gateway error
Published: 26 Jun 2014
126 Jun 2014 -
Download errors when running from behind a proxy: internal hostname being used
Published: 26 Jun 2014
019 Sept 2023 -
Switching from database to filesystem storage or back doesn't change database size
Published: 26 Jun 2014
09 Nov 2017 -
Why do all users seem to have the same IP address?
Published: 9 Jul 2014
019 Oct 2023 -
Server error messages when opening tickets, with PHP "Allowed memory exhausted" errors
Published: 24 Jul 2014
029 May 2019 -
"Some HTTP methods are being blocked by your server" error
Published: 25 Jul 2014
020 Jul 2023 -
MySQL "writing file" error
Published: 18 Aug 2014
09 Nov 2017 -
Installing Elasticsearch
Published: 28 Aug 2014
39 Nov 2017 -
Preventing certain files from being replaced during an automatic update
Published: 25 May 2014
09 Nov 2017 -
Enable archiving to increase performance with very large ticket numbers
Published: 1 Sept 2014
031 Aug 2023 -
Very slow performance on Windows (DP_DATABASE_HOST issue)
Published: 4 Sept 2014
026 Jun 2020 -
Can't change invalid upload_tmp_dir value
Published: 4 Sept 2014
09 Nov 2017 -
How do I enable SSL on Deskpro On-Premise?
Published: 10 Sept 2014
08 Jun 2023 -
'Unable to allocate memory for pool' error
Published: 15 Sept 2014
010 Nov 2017 -
Can I see the Deskpro source code?
Published: 4 Apr 2016
09 Nov 2017 -
Using a Unix socket to connect to MySQL
Published: 2 Oct 2014
02 Oct 2014 -
Delete all helpdesk data and reinstall Deskpro
Published: 29 Sept 2014
010 Nov 2017 -
Making a test version of your helpdesk
Published: 27 Oct 2014
029 Aug 2023 -
I'm having trouble with an error: "PHP IMAP extension"
Published: 3 Nov 2014
014 Mar 2018 -
Checking for mail more frequently than once per minute
Published: 27 Apr 2015
09 Nov 2017