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Bug Report Design Feedback
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Bug Report Design Feedback
Community
Community
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
26
Billing date and time choice
Dave Topan
16 Nov 2017
Collecting Feedback
0
19
Android app - should auto refresh to reflect data changes
Michael Woffenden
15 Nov 2017
Collecting Feedback
0
24
Filter possibilities for tickets with follow-up
Zsolt Kiss
14 Nov 2017
Collecting Feedback
1
26
Prepaid tickets/time for users to use for support
Tom Schoen
14 Nov 2017
Collecting Feedback
1
38
Add a "answer's count" column in tickets interface
Luca
10 Nov 2017
Collecting Feedback
0
44
Add a 'Summary' message type for tickets
Eric VanTol
26 Oct 2017
Collecting Feedback
6
44
Ability to change layout of the department
Rihards Zeimanis
24 Oct 2017
Collecting Feedback
1
38
Compress the "before update" database backup
Ibrahim
24 Oct 2017
Collecting Feedback
0
30
Option to select Jira assignee when creating a Jira issue
Douglas Martin
18 Oct 2017
Collecting Feedback
1
29
Allow users to leave feedback after rating an article
Jeroen van der Steen
18 Oct 2017
Collecting Feedback
2
54
Add "Remove all CCs" and "Remove all Followers" in ticket triggers
Kyle Oliveira
29 Sept 2017
Collecting Feedback
3
30
Admin: Add "You have unsaved changes" reminder
Christian Mattart
28 Sept 2017
Collecting Feedback
0
27
Add option to set default for 'Send comment to JIRA'
Thomas Dakan
27 Sept 2017
Collecting Feedback
0
27
'submitting agent' as sender for JIRA integration
Thomas Dakan
27 Sept 2017
Collecting Feedback
0
39
Properly retain global search order selected by user
Stephan Koch
26 Sept 2017
Collecting Feedback
0
26
Addition of colour/formatting to built in and custom fields
Josh Porter
25 Sept 2017
Collecting Feedback
0
29
Allow option to hide archived downloads
Ruth Cheesley
20 Sept 2017
Collecting Feedback
0
37
Settings to completely hide author, date and/or number of comments from the knowledgebase
Jeroen van der Steen
19 Sept 2017
Collecting Feedback
1
26
Option to move add time controls on Tickets to top of section
Chris Booth
18 Sept 2017
Collecting Feedback
0
47
More "shortcuts code" in snippet
Danilo
12 Sept 2017
Collecting Feedback
1
115
Microsoft Teams Integration
Harrison Hudson
6 Sept 2017
Collecting Feedback
7
34
JIRA status category as a ticket update trigger criteria
Michael W.
6 Sept 2017
Collecting Feedback
0
41
Sending more data to JIRA and vice versa
Colin Dunn
5 Sept 2017
Collecting Feedback
0
44
Add Problems & Incidents as triggers
Michael W.
4 Sept 2017
Under Review
3
36
Extended permission scheme for users
Michael W.
4 Sept 2017
Collecting Feedback
0
24
Cascading Menus in Agent view
Adam
4 Sept 2017
Collecting Feedback
0
38
Ability to find DeskPro tickets with linked JIRA issues
Michael W.
1 Sept 2017
Collecting Feedback
1
40
Show Deskpro ticket status in JIRA
Michael W.
1 Sept 2017
Collecting Feedback
0
32
More granular permissions for JIRA integration
Michael W.
30 Aug 2017
Collecting Feedback
0
40
Being able to view critical information on an organization on a ticket
Thomas Dakan
25 Aug 2017
Collecting Feedback
1
26
Elastic search specific a a particular user/organization
Thomas Dakan
25 Aug 2017
Collecting Feedback
0
35
Use Arrow Keys to Select person in 'Find a person' interfaces
Thomas Dakan
25 Aug 2017
Collecting Feedback
0
25
Column Resizing (Agent)
Brian Benedict
24 Aug 2017
Collecting Feedback
1
26
User-selectable Date/Time representation, and/or switch based on age
Jeroen Geilman
21 Aug 2017
Collecting Feedback
0
21
Message ordering in split interface to match message ordering in ticket interface
Thomas Dakan
9 Aug 2017
Collecting Feedback
0
32
Make CRM notes editable
Thomas Dakan
3 Aug 2017
Collecting Feedback
0
31
Custom Filters on Archived Tickets
Lenny LaRose
25 Jul 2017
Collecting Feedback
0
34
Searchable Glossary
Berel Levy
25 Jul 2017
Collecting Feedback
0
27
Manuals for Users about how they can use the Deskpro User Portal
Paul Davies
21 Jul 2017
Collecting Feedback
0
26
Auto Save Knowledge base articles
Berel Levy
20 Jul 2017
Collecting Feedback
0
31
Emphasize Ticket Categories/Types
Michael W.
15 Jul 2017
Collecting Feedback
0
24
Insert name of Performing Agent with Variables
Thomas Goulet
13 Jul 2017
Collecting Feedback
1
30
Custom Slack message for triggers
Michael W.
7 Jul 2017
Collecting Feedback
4
25
variables for agents telephone number
Michael W.
3 Jul 2017
Collecting Feedback
0
31
Show Flags in list table view
Michael W.
3 Jul 2017
Collecting Feedback
0
26
Customizable formatting of postal address for persons and organizations
Michael W.
3 Jul 2017
Collecting Feedback
0
24
Make quick search navigatable with keyboard
Michael W.
1 Jul 2017
Collecting Feedback
0
31
Make custom user and organisation fields available in list views for persons/organisations
Michael W.
30 Jun 2017
Collecting Feedback
0
26
Option to have customers' timezone inherit from their organizations' time zone
Thomas Dakan
28 Jun 2017
Collecting Feedback
1
19
More positions (and other options) for the chat widget
cjs@software-agentur.com
22 Jun 2017
Collecting Feedback
0