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Hilfe-Center
Neuigkeiten
Product
Product (Agent)
Neuigkeiten / Product / Product (Agent) - Deskpro Support
Product (Agent)
Abonnieren
Kategorie
Neuigkeiten
Mai 9
2024
Apply Macros from the Reply Box with Shortcodes
Lara Proud
0
Product (Agent)
März 26
2024
A New Look for User and Organization Profiles
Lara Proud
0
Product (Agent)
Feb. 29
2024
Access Organization Profiles more easily with this Properties update
Lara Proud
0
Product (Agent)
Feb. 29
2024
Organize Help Center content easily with Publish Lists
Lara Proud
0
Product (Agent)
Feb. 6
2024
Easily filter your Community Topics with Lists
Lara Proud
0
Product (Agent)
Jan. 22
2024
Deskpro's CRM is enhanced with Lists
Lara Proud
0
Product (Agent)
Nov. 27
2023
Streamline your support with Ticket Templates
Lara Proud
0
Product (Agent)
Nov. 13
2023
More Streamlined Snippet and Macro Navigation
Lara Proud
0
Product (Agent)
Sept. 25
2023
Translations for Guides, News Posts, and Files in Deskpro's Help Center!
Lara Proud
0
Product (Agent)
Juli 27
2023
We've made it easier to find tickets from specific Users or Organizations
Lara Proud
0
Product (Agent)
Juli 27
2023
Summarize complex ticket threads with Ticket Summary
Lara Proud
0
Product (Agent)
Juli 25
2023
Try out the powerful new HTML editor for Knowledgebase Articles
Lara Proud
0
Product (Agent)
Juli 11
2023
Refer a friend, earn a $250 gift card - in 3 simple steps
Lara Proud
0
Product (Agent)
Juli 11
2023
Group and access Queues with more flexibility
Lara Proud
0
Product (Agent)
Juni 12
2023
Seamlessly move between Deskpro instances with Workspaces
Lara Proud
0
Product (Agent)
Juni 5
2023
Benefit from improved navigation between our search features
Lara Proud
0
Product (Agent)
Mai 30
2023
Effortlessly organize tickets based on channel
Lara Proud
0
Product (Agent)
Mai 23
2023
Streamline workflows with an improved Ticket Actions menu
Lara Proud
0
Product (Agent)
Mai 22
2023
Improved the visibility of User and CC fields
Lara Proud
0
Product (Agent)
Mai 15
2023
Get even better visibility on tickets
Lara Proud
0
Product (Agent)
Mai 15
2023
We have simplified creating user profiles
Lara Proud
0
Product (Agent)
Mai 9
2023
You can now minimize and expand the ticket reply box
Lara Proud
0
Product (Agent)
Apr. 24
2023
Apply quick actions without even opening a ticket
Lara Proud
0
Product (Agent)
Apr. 18
2023
Redirect messages to your different brands
Lara Proud
0
Product (Agent)
Apr. 6
2023
We have improved the UI Status and Urgency on Tickets
Lara Proud
0
Product (Agent)
März 6
2023
Apply Time and Billing Charges using Email Action Codes
Lara Proud
0
Product (Agent)
Feb. 14
2023
Export multiple pages of tickets as a CSV
Lara Proud
0
Product (Agent)
Feb. 14
2023
Snippet variables now support more custom fields
Lara Proud
0
Product (Agent)
Feb. 7
2023
Improved Global Search Capabilities
Lara Proud
0
Product (Agent)
Jan. 9
2023
Toggle the display order of ticket messages
Lara Proud
0
Product (Agent)
Dez. 6
2022
You can now search against custom fields to locate tickets
Lara Proud
0
Product (Agent)
Dez. 6
2022
We have added drag and drop to our Kanban View
Lara Proud
0
Product (Agent)
Nov. 28
2022
We have redesigned the Global Search UI
Lara Proud
0
Product (Agent)
Nov. 28
2022
We have changed the color of Agent Notes
Lara Proud
0
Product (Agent)
Nov. 28
2022
We are launching the Beta version of our Kanban View
Lara Proud
0
Product (Agent)
Nov. 28
2022
Ticket messages will open at the top of the most recent message
Lara Proud
0
Product (Agent)
Nov. 15
2022
Let us know what you think of prospective Deskpro features
Lara Proud
0
Product (Agent)
Nov. 8
2022
You can now download a list of tickets as a CSV file
Lara Proud
0
Product (Agent)
Nov. 1
2022
We have updated the design for ticket views in the helpdesk
Lara Proud
0
Product (Agent)
Nov. 1
2022
We have enhanced the usefulness of our Labels feature
Lara Proud
0
Product (Agent)
Okt. 25
2022
We've made the helpdesk faster by optimizing loading speeds
Lara Proud
0
Product (Agent)
Okt. 25
2022
We have improved our Search functionality
Lara Proud
1
Product (Agent)
Okt. 10
2022
We have increased the flexibility of the interface with resizable panels
Lara Proud
0
Product (Agent)
Okt. 10
2022
Get instant context with our new ticket preview feature
Lara Proud
0
Product (Agent)
Okt. 10
2022
Introducing our new Scratchpad App for convenient note-taking
Lara Proud
0
Product (Agent)
Okt. 4
2022
We have enhanced the design of our Header Bar and Tabs
Lara Proud
0
Product (Agent)
Okt. 4
2022
We have reduced the size of the reply box default state
Lara Proud
0
Product (Agent)
Okt. 4
2022
Active Status is now visible on Agent Avatars across the interface
Lara Proud
0
Product (Agent)
Okt. 4
2022
You can add Macros to run at ticket creation
Lara Proud
0
Product (Agent)
Sept. 28
2022
We have optimized ticket loading speed
Lara Proud
0
Product (Agent)
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