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Neuigkeiten / Product / Product (Agent) - Deskpro Support
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Nov. 27
2023
Streamline your support with Ticket Templates
Lara Proud
Product (Agent)
Nov. 13
2023
More Streamlined Snippet and Macro Navigation
Lara Proud
Product (Agent)
Sept. 25
2023
Translations for Guides, News Posts, and Files in Deskpro's Help Center!
Lara Proud
Product (Agent)
Juli 27
2023
We've made it easier to find tickets from specific Users or Organizations
Lara Proud
Product (Agent)
Juli 27
2023
Summarize complex ticket threads with Ticket Summary
Lara Proud
Product (Agent)
Juli 25
2023
Try out the powerful new HTML editor for Knowledgebase Articles
Lara Proud
Product (Agent)
Juli 11
2023
Refer a friend, earn a $250 gift card - in 3 simple steps
Lara Proud
Product (Agent)
Juli 11
2023
Group and access Queues with more flexibility
Lara Proud
Product (Agent)
Juni 12
2023
Seamlessly move between Deskpro instances with Workspaces
Lara Proud
Product (Agent)
Juni 5
2023
Benefit from improved navigation between our search features
Lara Proud
Product (Agent)
Mai 30
2023
Effortlessly organize tickets based on channel
Lara Proud
Product (Agent)
Mai 23
2023
Streamline workflows with an improved Ticket Actions menu
Lara Proud
Product (Agent)
Mai 22
2023
Improved the visibility of User and CC fields
Lara Proud
Product (Agent)
Mai 15
2023
Get even better visibility on tickets
Lara Proud
Product (Agent)
Mai 15
2023
We have simplified creating user profiles
Lara Proud
Product (Agent)
Mai 9
2023
You can now minimize and expand the ticket reply box
Lara Proud
Product (Agent)
Apr. 24
2023
Apply quick actions without even opening a ticket
Lara Proud
Product (Agent)
Apr. 18
2023
Redirect messages to your different brands
Lara Proud
Product (Agent)
Apr. 6
2023
We have improved the UI Status and Urgency on Tickets
Lara Proud
Product (Agent)
März 6
2023
Apply Time and Billing Charges using Email Action Codes
Lara Proud
Product (Agent)
Feb. 14
2023
Export multiple pages of tickets as a CSV
Lara Proud
Product (Agent)
Feb. 14
2023
Snippet variables now support more custom fields
Lara Proud
Product (Agent)
Feb. 7
2023
Improved Global Search Capabilities
Lara Proud
Product (Agent)
Jan. 9
2023
Toggle the display order of ticket messages
Lara Proud
Product (Agent)
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