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Suggestion DPQL Reports Bug Report
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Suggestion DPQL Reports Bug Report
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Submit Feature Request
Suggestion DPQL Reports Bug Report
Title
Status change
评论
Activity
Let Agents Customize Ticket Options (like Send User Email Notification)
Planning Collecting Feedback
0
Kanban metrics for Reports
Planning Collecting Feedback
0
Add the person who called the print functionality to the printout
Planning Collecting Feedback
0
Improve reports: make dashboards exportables to PDF
Planning Collecting Feedback
2
Improve reports: set configurable dates for dashboards
Planning Collecting Feedback
1
Allow Admins to review the Agent IM chat logs
Planning Collecting Feedback
0
Strip small attachments
Planning Collecting Feedback
0
Improve the UI of the Ticket Status menu, so Sub-Statuses are exposed immediately and can be selected in 1 click
Planning Collecting Feedback
0
Prevent Auto-Fill when adding a new Person or Organization
Planning Collecting Feedback
0
Organization Parents in overview table
Planning Collecting Feedback
0
Deskpro mobile App prompt
Planning Collecting Feedback
0
Deskpro iOS App Notifications
Planning Collecting Feedback
0
Email direct to ticket
Planning Collecting Feedback
0
First Message Variable
Planning Collecting Feedback
0
Select brand/department visibility per category, product and other field value
Planning Collecting Feedback
0
Last User Message Variable
Planning Collecting Feedback
0
Unable to search e-mails by ID
Planning Collecting Feedback
0
Clone test helpdesk instances for Cloud accounts
Planning Collecting Feedback
0
Include cc'd participants in the ticket PDF download and Print copy
Planning Collecting Feedback
0
Support for 3CX voice system
Planning Collecting Feedback
1
Add more SLA details into the display options in the ticket list.
Planning Collecting Feedback
1
Download Expiration Time
Planning Collecting Feedback
0
Ability to log incoming call centre tickets
Planning Collecting Feedback
0
Using Variables in ticket triggers to add notes and replies
Planning Collecting Feedback
0
Office 365 Integration
Planning Collecting Feedback
3
WYSIWYG editor - embedded video
Planning Collecting Feedback
0
Compress backups generated by the upgrade routine, clean up old backups?
Planning Collecting Feedback
0
Read receipts/markers for ticket messages
Planning Collecting Feedback
0
Create Recurring Tasks Option
Planning Collecting Feedback
2
Improving feedback's features.
Planning Collecting Feedback
0
Sorting feedbacks by category
Planning Collecting Feedback
0
Apply Jira permissions within Deskpro when using the Jira app
Planning Collecting Feedback
0
Add description field to triggers
Planning Collecting Feedback
0
Schedule Report Email Template
Planning Collecting Feedback
2
Report on First Time Ticket is Resolved
Planning Collecting Feedback
0
Show Sub-Status on Portal
Planning Collecting Feedback
1
Show number of replies in a ticket
Planning Collecting Feedback
0
Ticket popout feature
Planning Collecting Feedback
0
Change email recipient(s) on reply
Planning Collecting Feedback
1
Add BCC to email created by trigger
Planning Collecting Feedback
0
Read-Only permissions to Department
Planning Collecting Feedback
1
Add last reply as a display option for the ticket list view
Planning Collecting Feedback
0
Include CC'd participants in the message body when forwarding a ticket out of Deskpro
Planning Collecting Feedback
0
Per-User Custom Fields
Planning Collecting Feedback
0
+ ADD button - could be smarter
Planning Collecting Feedback
1
Make Adding a CC Easier for User
Planning Collecting Feedback
2
Colour Code Agents
Planning Collecting Feedback
0
Submit Feedback via web portal
Planning Collecting Feedback
0
Automatic Replies
Planning Collecting Feedback
3
Simplified KB interface template options
Planning Collecting Feedback
0