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Suggestion DPQL Reports Bug Report
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Suggestion DPQL Reports Bug Report
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Submit Feature Request
Suggestion DPQL Reports Bug Report
Title
Status change
评论
Activity
Forward and resolve in one step
… Report
0
Automatic approval reminders
… Report
0
Sorting registered views in publish area
… Report
0
Sort awaiting agent tickets by sub-status
Report 3mos Collecting Feedback
1
Structured report permissions
… Collecting Feedback
0
Bulk-Remove Users
… Collecting Feedback
1
Changing Type for Custom Fields
… Collecting Feedback
0
Mass change ticket owner
… Collecting Feedback
0
Sort Articles in Category View
Report 3mos Collecting Feedback
1
Force ticket matching on ref. code in subject
Report 3mos Collecting Feedback
2
Action codes for time log and billing
… Collecting Feedback
0
Round Robin Permissions
… Collecting Feedback
3
Add more date variables to make it easier to create Quarterly reports
… Collecting Feedback
1
Viewing tickets from different brands through the same portal
… Collecting Feedback
0
Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
… Collecting Feedback
0
Share Hidden Flags
… Collecting Feedback
0
Insert KB article link/content into ticket if the search is used
Report 5mos Collecting Feedback
0
Agent Avatar
… Collecting Feedback
1
Mass Update Existing Users Language with Trigger
… Collecting Feedback
0
Show more than 50 tickets in the ticket overview
Report 5mos Collecting Feedback
0
more triggers in CRM
Report 5mos Collecting Feedback
0
Preferred Organization Language
… Collecting Feedback
1
I want to be able to customize the default Follow Up action type
… Collecting Feedback
1
New line in chat text
… Collecting Feedback
0
Simplify the values for the built-in Timezone field
… Collecting Feedback
0
Making Agent Notes more Visible in Emails
… Collecting Feedback
0
Allow User to see Agents Following Ticket
… Collecting Feedback
0
Pending article notifications
… Collecting Feedback
0
Icons for brands
… Collecting Feedback
0
Option to subscribe all agents to the Knowledgebase
… Collecting Feedback
0
Translation option for Guides
… Collecting Feedback
1
Problems and incidents as a criteria in Filters
… Collecting Feedback
0
Lookup Fields and Phone Validation
… Collecting Feedback
0
Edit Warning Box
… Collecting Feedback
0
Username Login for Users
… Collecting Feedback
0
Filter Notifications
… Collecting Feedback
0
When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
… Collecting Feedback
0
Better visibility of absolute dates/times for tickets on user portal
… Collecting Feedback
0
Change default selection in chat dropdown?
… Collecting Feedback
0
Non-agent functionality for crearting tickets from a forward
… Collecting Feedback
0
Article agent permissions
… Collecting Feedback
0
Ability to change the reporting widget colours
Report 1w Collecting Feedback
1
Multilevel Department
… Collecting Feedback
0
Ability for customers to view ticket 'Status' in the user portal
Report 1w Collecting Feedback
0
Speech recognition & Deskpro...
… Collecting Feedback
0
Article Permissions
… Collecting Feedback
0
Feedback Form For "Helpful" Chats
… Collecting Feedback
0
Increase Chat Permission Options
… Collecting Feedback
0
Need more ticket metadata when clicking on customer
Report 9s Collecting Feedback
0
Snippet Owner
… Collecting Feedback
0