Insert KB article link/content into ticket if the search is used - 反馈 / Feature Request - Deskpro Support

Insert KB article link/content into ticket if the search is used Collecting Feedback

Thorsten Breuer

Currently, articles from the KB can only be inserted into tickets if you have selected the publish area. Here you will see the icons to insert the articles into a ticket. These icons should be visible already when using the search in the upper left corner.

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New Feature Request

作者: Thorsten Breuer
创建的日期: Apr 29, 2020
Category: Functionaility

Insert KB article link/content into ticket if the search is used - 反馈 / Feature Request - Deskpro Support

Insert KB article link/content into ticket if the search is used Collecting Feedback

添加一条评论

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