Ir para o conteúdo principal
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contate-nos

Novo no Deskpro Support? Registre-se para uma conta

Precisa de um lembrete de senha?
Bug Report Design Feedback
Enviar Feature Request
Bug Report Design Feedback
Comentário
Comentário
Enviar Feature Request
Bug Report Design Feedback
Título
Mudança de status
Comentários
Atividade
Reordering ticket list
Planning Collecting Feedback
0
Minor change for email details display drop down from ticket time location
Planning Collecting Feedback
0
Enabling permissions on macros for Teams
Planning Collecting Feedback
3
Billing date and time choice
Planning Collecting Feedback
0
Android app - should auto refresh to reflect data changes
Planning Collecting Feedback
0
Filter possibilities for tickets with follow-up
Planning Collecting Feedback
1
Prepaid tickets/time for users to use for support
Planning Collecting Feedback
1
Add a "answer's count" column in tickets interface
Planning Collecting Feedback
0
Add a 'Summary' message type for tickets
Planning Collecting Feedback
6
Ability to change layout of the department
Planning Collecting Feedback
1
Compress the "before update" database backup
Planning Collecting Feedback
0
Option to select Jira assignee when creating a Jira issue
Planning Collecting Feedback
1
Allow users to leave feedback after rating an article
Planning Collecting Feedback
2
Add "Remove all CCs" and "Remove all Followers" in ticket triggers
Planning Collecting Feedback
3
Admin: Add "You have unsaved changes" reminder
Planning Collecting Feedback
0
Add option to set default for 'Send comment to JIRA'
Planning Collecting Feedback
0
'submitting agent' as sender for JIRA integration
Planning Collecting Feedback
0
Properly retain global search order selected by user
Planning Collecting Feedback
0
Addition of colour/formatting to built in and custom fields
Planning Collecting Feedback
0
Allow option to hide archived downloads
Planning Collecting Feedback
0
Settings to completely hide author, date and/or number of comments from the knowledgebase
Planning Collecting Feedback
1
Option to move add time controls on Tickets to top of section
Planning Collecting Feedback
0
More "shortcuts code" in snippet
Planning Collecting Feedback
1
Microsoft Teams Integration
Planning Collecting Feedback
7
JIRA status category as a ticket update trigger criteria
Planning Collecting Feedback
0
Sending more data to JIRA and vice versa
Planning Collecting Feedback
0
Add Problems & Incidents as triggers
Planning Under Review
3
Extended permission scheme for users
Planning Collecting Feedback
0
Cascading Menus in Agent view
Planning Collecting Feedback
0
Ability to find DeskPro tickets with linked JIRA issues
Planning Collecting Feedback
1
Show Deskpro ticket status in JIRA
Planning Collecting Feedback
0
More granular permissions for JIRA integration
Planning Collecting Feedback
0
Being able to view critical information on an organization on a ticket
Planning Collecting Feedback
1
Elastic search specific a a particular user/organization
Planning Collecting Feedback
0
Use Arrow Keys to Select person in 'Find a person' interfaces
Planning Collecting Feedback
0
Column Resizing (Agent)
Planning Collecting Feedback
1
User-selectable Date/Time representation, and/or switch based on age
Planning Collecting Feedback
0
Message ordering in split interface to match message ordering in ticket interface
Planning Collecting Feedback
0
Make CRM notes editable
Planning Collecting Feedback
0
Custom Filters on Archived Tickets
Planning Collecting Feedback
0
Searchable Glossary
Planning Collecting Feedback
0
Manuals for Users about how they can use the Deskpro User Portal
Planning Collecting Feedback
0
Auto Save Knowledge base articles
Planning Collecting Feedback
0
Emphasize Ticket Categories/Types
Planning Collecting Feedback
0
Insert name of Performing Agent with Variables
Planning Collecting Feedback
1
Custom Slack message for triggers
Planning Collecting Feedback
4
variables for agents telephone number
Planning Collecting Feedback
0
Show Flags in list table view
Planning Collecting Feedback
0
Customizable formatting of postal address for persons and organizations
Planning Collecting Feedback
0
Make quick search navigatable with keyboard
Planning Collecting Feedback
0