Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国）
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
피드백
피드백
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
34
Round Robin Permissions
Christopher Newton
2020. 5. 20.
Collecting Feedback
3
26
Add more date variables to make it easier to create Quarterly reports
Patrick Dooley
2020. 5. 18.
Collecting Feedback
1
46
Viewing tickets from different brands through the same portal
Ahmad Sahrizal
2020. 5. 14.
Collecting Feedback
0
59
Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
Ahmad Sahrizal
2020. 5. 13.
Collecting Feedback
2
21
Share Hidden Flags
Yann Desjardins
2020. 5. 13.
Collecting Feedback
0
19
Insert KB article link/content into ticket if the search is used
Thorsten Breuer
2020. 4. 29.
Collecting Feedback
0
21
Mass Update Existing Users Language with Trigger
Lieven Embrechts
2020. 4. 29.
Collecting Feedback
0
22
Show more than 50 tickets in the ticket overview
Thorsten Breuer
2020. 4. 29.
Collecting Feedback
0
32
more triggers in CRM
Lieven Embrechts
2020. 4. 22.
Collecting Feedback
1
27
Preferred Organization Language
Lieven Embrechts
2020. 4. 22.
Collecting Feedback
2
33
I want to be able to customize the default Follow Up action type
Jouni Matikainen
2020. 4. 16.
Collecting Feedback
1
27
New line in chat text
Kevin Horn
2020. 4. 15.
Collecting Feedback
0
20
Simplify the values for the built-in Timezone field
Josh Olson
2020. 4. 14.
Collecting Feedback
0
29
Making Agent Notes more Visible in Emails
Gerald Buechter
2020. 4. 8.
Collecting Feedback
0
28
Allow User to see Agents Following Ticket
Jason Voice
2020. 4. 8.
Collecting Feedback
0
23
Pending article notifications
Thorsten Breuer
2020. 4. 7.
Collecting Feedback
0
37
Agent Instigated Chat
Azeem Javed
2020. 4. 6.
Collecting Feedback
1
32
Icons for brands
Errol
2020. 4. 6.
Collecting Feedback
0
21
Option to subscribe all agents to the Knowledgebase
Azeem Javed
2020. 3. 31.
Collecting Feedback
0
21
Lookup Fields and Phone Validation
Gerald Buechter
2020. 3. 26.
Collecting Feedback
0
24
Edit Warning Box
Bas Rikkerink
2020. 3. 25.
Collecting Feedback
0
48
Username Login for Users
Randy
2020. 3. 25.
Collecting Feedback
2
24
Filter Notifications
Paul Vonic
2020. 3. 24.
Collecting Feedback
0
23
When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
Marion Abramo
2020. 3. 18.
Collecting Feedback
0
16
Better visibility of absolute dates/times for tickets on user portal
Marion Abramo
2020. 3. 18.
Collecting Feedback
0
23
agent assign for linked tickets created from a forward
Henrik Tjernberg
2020. 3. 18.
Collecting Feedback
0
25
Change default selection in chat dropdown?
Bear Golightly
2020. 3. 18.
Collecting Feedback
0
17
Non-agent functionality for crearting tickets from a forward
adam johnson
2020. 3. 16.
Collecting Feedback
0
32
Article agent permissions
Rick Altobello
2020. 3. 13.
Collecting Feedback
0
24
Ability to change the reporting widget colours
Tasha Baker
2020. 3. 10.
Collecting Feedback
1
32
Multilevel Department
Ahmad Sahrizal
2020. 3. 6.
Collecting Feedback
0
43
Ability for customers to view ticket 'Status' in the user portal
Marion Abramo
2020. 3. 6.
Collecting Feedback
0
31
Speech recognition & Deskpro...
Brian Bennett
2020. 3. 4.
Collecting Feedback
0
32
Article Permissions
Malou Axelstén
2020. 3. 3.
Collecting Feedback
0
23
Overriding Chat Widget Settings using custom departments.
Lu Parente
2020. 3. 2.
Collecting Feedback
0
22
Feedback Form For "Helpful" Chats
L
2020. 3. 2.
Collecting Feedback
0
21
Increase Chat Permission Options
L
2020. 2. 28.
Collecting Feedback
0
16
Need more ticket metadata when clicking on customer
Marcus Bell
2020. 2. 27.
Collecting Feedback
0
21
Snippet Owner
Peter Huber
2020. 2. 27.
Collecting Feedback
0
26
Any way to just disply the date/time on a comment
Marcus Bell
2020. 2. 27.
Collecting Feedback
0
18
Send e-mails when a community posting has x votes
Thorsten Breuer
2020. 2. 26.
Collecting Feedback
0
19
Allow the ability to attach multiple files at once
Marion Abramo
2020. 2. 24.
Collecting Feedback
0
34
Allow agents to add an attachment when editing an existing message/note
Marion Abramo
2020. 2. 24.
Collecting Feedback
0
25
Speeding up the loading of agent's interface
Zsolt Kiss
2020. 2. 23.
Collecting Feedback
1
31
Compulsory time logging
Paul Vonic
2020. 2. 12.
Collecting Feedback
1
21
Hiding Inactive users and organizations
E Lee
2020. 2. 10.
Collecting Feedback
1
15
Add option for agent to resend a chat transcript to a user
Ahmad Sahrizal
2020. 2. 6.
Collecting Feedback
0
17
More specific search functionality (navigate directly to the message a searched string is contained in)
Marcus Bell
2020. 2. 6.
Collecting Feedback
0
16
Deskpro mobile apps should support clickable links in messages/notes
Katelyn
2020. 2. 6.
Collecting Feedback
0
15
Advanced Search for Followers and OR Function
Steve, Lam Hang
2020. 2. 4.
Collecting Feedback
1