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Bug Report Design Feedback
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Bug Report Design Feedback
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Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
24
Client side visual notification that agent replied to chat
Rick Altobello
2019. 7. 18.
Collecting Feedback
0
19
Add Sort Criteria for Organizations
Randy Bayas
2019. 7. 16.
Collecting Feedback
2
23
EULA download fields for hotlinked files
Yuriy Andamasov
2019. 7. 15.
Collecting Feedback
0
19
DESKPRO_EMBED_OPTIONS parameters
Gunnar Giffey
2019. 7. 15.
Collecting Feedback
0
19
Retain reporting data on tickets after they are deleted
Kenneth
2019. 7. 10.
Collecting Feedback
0
25
Print a ticket history on User Portal
Joël Messas
2019. 7. 10.
Collecting Feedback
0
35
Make Leaders for Teams
Sean Madagan
2019. 7. 9.
Collecting Feedback
0
19
Would like to see the knowledge grouping as part of the search list
Marion Abramo
2019. 7. 9.
Collecting Feedback
0
15
Let Agents Customize Ticket Options (like Send User Email Notification)
Christian Mattart
2019. 7. 9.
Collecting Feedback
0
29
Show Count badges/bubbles only when > 0
Michael W.
2019. 7. 6.
Collecting Feedback
0
23
Kanban metrics for Reports
Michael W.
2019. 7. 6.
Collecting Feedback
0
14
Add the person who called the print functionality to the printout
Michael W.
2019. 7. 6.
Collecting Feedback
0
37
Improve reports: make dashboards exportables to PDF
Pamela Kiewitt
2019. 7. 4.
Collecting Feedback
2
24
Improve reports: set configurable dates for dashboards
Pamela Kiewitt
2019. 7. 4.
Collecting Feedback
1
26
Allow Admins to review the Agent IM chat logs
Marty Sabel
2019. 7. 4.
Collecting Feedback
0
30
Strip small attachments
Jeremy Beeson
2019. 7. 3.
Collecting Feedback
0
16
Prevent Auto-Fill when adding a new Person or Organization
Marion Abramo
2019. 7. 2.
Collecting Feedback
0
28
A better way to track agent time
Paul Vonic
2019. 7. 2.
Collecting Feedback
0
10
Organization Parents in overview table
Angelika Buchegger
2019. 7. 1.
Collecting Feedback
0
28
Deskpro mobile App prompt
Francois Malan
2019. 6. 28.
Collecting Feedback
0
34
Deskpro iOS App Notifications
Francois Malan
2019. 6. 28.
Collecting Feedback
0
23
Joomla setup
Juraj Zopp
2019. 6. 27.
Collecting Feedback
0
30
DPQL: Average response time for every agent response
Clint Chapman
2019. 6. 21.
Collecting Feedback
0
35
Satisfaction survey reporting
Claire Collier
2019. 6. 20.
Collecting Feedback
0
25
Email direct to ticket
Stuart Travers
2019. 6. 20.
Collecting Feedback
0
35
Confluence integration
Michael W.
2019. 6. 20.
Collecting Feedback
0
31
First Message Variable
Koen Glotzbach
2019. 6. 19.
Collecting Feedback
0
21
Select brand/department visibility per category, product and other field value
Koen Glotzbach
2019. 6. 19.
Collecting Feedback
0
26
Last User Message Variable
Marco Bardelli
2019. 6. 18.
Collecting Feedback
0
26
Unable to search e-mails by ID
Steve, Lam Hang
2019. 6. 17.
Collecting Feedback
0
19
Clone test helpdesk instances for Cloud accounts
Marion Abramo
2019. 6. 17.
Collecting Feedback
0
29
Include cc'd participants in the ticket PDF download and Print copy
Angel
2019. 6. 13.
Collecting Feedback
0
33
Support for 3CX voice system
Michael W.
2019. 6. 13.
Collecting Feedback
1
33
Add more SLA details into the display options in the ticket list.
Ahmad Sahrizal
2019. 6. 13.
Collecting Feedback
1
10
Ability to log incoming call centre tickets
Francois Pienaar
2019. 6. 11.
Collecting Feedback
0
28
Using Variables in ticket triggers to add notes and replies
Humberto Pomales
2019. 6. 10.
Collecting Feedback
0
46
Office 365 Integration
Azeem Javed
2019. 6. 10.
Collecting Feedback
2
25
WYSIWYG editor - embedded video
Joël Messas
2019. 6. 8.
Collecting Feedback
0
41
Close ticket - last message
Joël Messas
2019. 6. 8.
Collecting Feedback
0
23
Compress backups generated by the upgrade routine, clean up old backups?
Braden McGrath
2019. 6. 7.
Collecting Feedback
0
27
Read receipts/markers for ticket messages
Errol
2019. 6. 6.
Collecting Feedback
0
34
delaying emails
Errol
2019. 6. 6.
Collecting Feedback
0
30
News Subscriptions
Elyse
2019. 6. 5.
Collecting Feedback
2
35
default brand selection
Errol
2019. 6. 5.
Collecting Feedback
0
31
Create Recurring Tasks Option
Matt Kruse
2019. 6. 5.
Collecting Feedback
3
20
Improving feedback's features.
Zsolt Kiss
2019. 6. 4.
Collecting Feedback
0
19
Sorting feedbacks by category
Zsolt Kiss
2019. 6. 4.
Collecting Feedback
0
16
Apply Jira permissions within Deskpro when using the Jira app
Maikel Bocekcioglu
2019. 5. 31.
Collecting Feedback
0
18
Add description field to triggers
Jeremy Budd
2019. 5. 29.
Collecting Feedback
0
41
subscription of news
Sandra Kohlberger
2019. 5. 28.
Collecting Feedback
1