Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国）
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
피드백
피드백
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
15
Ability to use "Display Name' from AD as default agent name
Francois Pienaar
2019. 10. 21.
Collecting Feedback
0
8
Add Ordered by Date Assigned
Kyle Oliveira
2019. 10. 16.
Collecting Feedback
0
11
Agent Email Notifications Department Specific
Joel Jimenez
2019. 10. 16.
Collecting Feedback
0
10
Ability to automatically cc a user's manager into automatic emails sent out from the helpdesk
Tony Lomanto
2019. 10. 16.
Under Review
0
12
Search for Article Custom Fields
Fusako Iwaya
2019. 10. 14.
Collecting Feedback
0
13
Open shareable link to dashboard with Autorefresh ON
Henning Beck
2019. 10. 11.
Collecting Feedback
0
16
Relative Time vs Actual Time as Agent Preference
Kyle Oliveira
2019. 10. 8.
Collecting Feedback
0
14
Allow News Notifications to be sent out After Publication
Stuart
2019. 10. 8.
Collecting Feedback
0
8
Add language recognition to Microsoft Translator Text app
Koen Glotzbach
2019. 10. 7.
Collecting Feedback
0
11
Show Parent Custom Fields for Articles
Fusako Iwaya
2019. 10. 3.
Collecting Feedback
0
13
Improve the behaviour of the ID display option in ticket filters
ayşegül
2019. 10. 2.
Collecting Feedback
0
12
Notifications when email attachments exceed the size threshold.
Trendfire
2019. 10. 2.
Collecting Feedback
0
26
Chat support in Deskpro mobile app
Gunnar Giffey
2019. 10. 1.
Collecting Feedback
0
12
Show who is the main recipient of a Users message
Erik Svanberg
2019. 9. 30.
Collecting Feedback
0
12
App View Permissions
Rob Rooney
2019. 9. 25.
Collecting Feedback
0
20
Standard Features
Abe Josef
2019. 9. 24.
Collecting Feedback
3
18
Ability to have saved sets of working hours for different SLAs
Marion Abramo
2019. 9. 24.
Collecting Feedback
0
13
Alert for Pending Articles
Gerry Hooper
2019. 9. 24.
Collecting Feedback
0
23
Partial word search
Marion Abramo
2019. 9. 23.
Collecting Feedback
0
26
An F5 iRule to set cache-control headers
Bear Golightly
2019. 9. 19.
Collecting Feedback
0
29
Plain Text Email from Ticket Replies
Erik Ecker
2019. 9. 18.
Collecting Feedback
0
19
Instant Messaging Features
Abe
2019. 9. 18.
Collecting Feedback
0
12
Visibility over "real-time" agent activities
Paul Vonic
2019. 9. 13.
Collecting Feedback
0
19
Multiple Download Categories
Quentin
2019. 9. 12.
Collecting Feedback
0
16
Close Ticket through email
Danish Abidi
2019. 9. 11.
Collecting Feedback
0
16
v2 API: Proper handling of mandatory custom fields.
Colin Dunn
2019. 9. 2.
Collecting Feedback
0
29
Is it possible to remove or hide the default filters?
Bart
2019. 8. 29.
Collecting Feedback
2
24
Vertical Ticket View
Matt Kruse
2019. 8. 21.
Collecting Feedback
0
11
Disable the Pending status
Miriam
2019. 8. 21.
Collecting Feedback
0
20
Different ticket defaults for departments
Matt Goldfarb
2019. 8. 20.
Collecting Feedback
0
17
Missed Chat Notifications
Paul Vonic
2019. 8. 20.
Collecting Feedback
1
31
Grouping custom stats
Pamela Kiewitt
2019. 8. 19.
Collecting Feedback
0
15
New Ticket Trigger - Set Organization
Elyse
2019. 8. 16.
Collecting Feedback
0
20
Subscriptions of Deleted agents for the publish section
Zsolt Kiss
2019. 8. 6.
Collecting Feedback
0
22
Improve feedback’s comment possibilities
Zsolt Kiss
2019. 8. 6.
Collecting Feedback
0
20
Ordering tickets according to the date of the last modification when adding a Note
Zsolt Kiss
2019. 8. 6.
Collecting Feedback
0
33
Listing the top contributors
Zsolt Kiss
2019. 8. 6.
Collecting Feedback
0
24
Having option to list all of my earlier feedbacks somehow
Zsolt Kiss
2019. 8. 6.
Collecting Feedback
0
11
Order ticket according to the date of the last modification
Zsolt Kiss
2019. 8. 6.
Collecting Feedback
0
13
Listing my feedback somehow
Zsolt Kiss
2019. 8. 6.
Collecting Feedback
0
32
Macro - Keep tab open action
Jenny Kongkalai
2019. 8. 6.
In Development
0
13
Remove required fields
Rick Altobello
2019. 8. 5.
Collecting Feedback
0
13
use RSS feeds or have some way to import news
matt king
2019. 7. 31.
Collecting Feedback
0
12
Interactive Troubleshooting Trees for the Portal
James Horn
2019. 7. 30.
Collecting Feedback
0
14
Allow the ability for Admins to restrict Date/Time custom field selections to working hours
Gerald Buechter
2019. 7. 30.
Collecting Feedback
0
16
Regarding being able to sort Tickets > Statuses > Sub-Statuses
Mark Harrison
2019. 7. 29.
Collecting Feedback
0
15
Glossary in Guides section
Slava Shmukler
2019. 7. 25.
Collecting Feedback
1
41
Adding multiple users to the 'To' user field
Peter Huber
2019. 7. 25.
Collecting Feedback
0
21
Help with settings view only rights for specific department
Vehicle Rent Tech
2019. 7. 23.
Collecting Feedback
1
28
Setting a default status when a note is added.
Barry
2019. 7. 23.
Collecting Feedback
0