Setting a default status when a note is added. - 피드백 / Feature Request - Deskpro Support

Setting a default status when a note is added. Collecting Feedback

Barry

Currently in the ticket defaults you can set a default status for when you're sending a reply.

It would be helpful if you could set a default for a note as well (usually when adding a note you'd want the status to be awaiting agent for agent visibility).

댓글 등록

댓글을 작성하려면 로그인하거나 등록하셔야 합니다.

로그인
등록

New Feature Request

저자: Barry
최종 수정일: 2019. 7. 23.
Category: Tickets

Setting a default status when a note is added. - 피드백 / Feature Request - Deskpro Support

Setting a default status when a note is added. Collecting Feedback

댓글 등록

라벨