Listanézet Állapotváltozás Cím Állapotváltozás Hozzászólás? Tevékenység Stop logged in users from being able to edit their name in the ticket submission form … Collecting Feedback 0 hm Retain existing field values when adding other values to a multi select field via a trigger … Collecting Feedback 0 SC Import/Export of objects from the admin area, such as triggers and templates. … Report 0 SC Option to create page sections with H2 and H3 in Guides In Development 13s Collecting Feedback 0 AC Chat Escalation … Report 0 FI Integration of Jira App with Multiple Jira Instances\ Servers … Collecting Feedback 0 T Call Tickets - Show Local Time, if TZ is different from Agents Report 5m Collecting Feedback 0 ZW Macro Action Option to Add Snippet as a Note Report 5s Collecting Feedback 0 BS Allow to change the number of day outgoing emails retained Report 1w Collecting Feedback 0 s Hot comment or warning about user or organization Report 1w Collecting Feedback 0 DM More options for assigning missed calls & voicemails … Collecting Feedback 1 Let agents confirm certain urgency levels Report 1 hét Collecting Feedback 0 Have the option to make snippets not case sensitive In Development 1 perc Collecting Feedback 1 K K Ability to add options for the 'remove' option on a ticket … Collecting Feedback 0 K Attachment previews for agents in Deskpro … Collecting Feedback 0 SA Report for Jira linked tickets … Collecting Feedback 0 R For the approval email approve/reject link to not require a login from approver … Collecting Feedback 0 MF Allow a parameter for a report that defaults to the currently logged in agent … Report 0 GC Visibility of members of a child organization on organization page … Collecting Feedback 0 EL Apply triggers based on number of tickets assigned to an agent … Collecting Feedback 0 r Voice Overflow Queue … Report 0 ZW Date range field In Development 1 perc Collecting Feedback 0 CB Voice Operating Hours … Report 1 ZW Remove the 'download as csv' and 'print' buttons on dashboard widgets … Collecting Feedback 0 TT Merge ticket trigger criteria … Collecting Feedback 0 MA Change ticket tab order in the agent view … Collecting Feedback 0 OS For agents to get notifications if their reply has bounced … Collecting Feedback 0 ZW Limit agent access to Publish sections on agent side as well as in Helpcenter … Collecting Feedback 0 CB Task Lists or Tags … Report 0 BW To have trigger criteria based on agent online/offline status … Collecting Feedback 0 R Add a timezone field for Organizations … Collecting Feedback 0 EL User accounts to be disabled/deleted after a certain amount of time/specific criteria (ie. 1 year after last login) … Collecting Feedback 1 MU MA Manager access to child organization tickets … Collecting Feedback 0 C Display merged ticket messages more clearly … Collecting Feedback 0 EL Have variable dropdown lists in alphabetical order or ability to choose order … Collecting Feedback 0 C Show last note on ticket hover … Report 0 SW Counting Call Transfers by Agents … Collecting Feedback 0 Clone brands … Collecting Feedback 1 E JK Message warnings … Collecting Feedback 0 LB Allow redirects from archived articles to published articles … Collecting Feedback 0 NW Admins to set ticket filter views globally … Collecting Feedback 0 SC Show Notes seperately from replies on agent UI … Report 0 SW DeskPro badly needs a Reply option / Recipients can get spammed with only Reply to All … Report 0 AM Ability to change message order and date view in the helpcenter … Collecting Feedback 1 RT SW Voice - extra options for Voice queue settings … Collecting Feedback 0 JH Merge History and Search field in top navigation bar … Report 0 MW Enable smart-parsing of emails forwarded into the helpdesk by users In Development 1 perc Collecting Feedback 0 OO The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc … Collecting Feedback 0 RT For agents to get a notification when a new user is registered … Collecting Feedback 0 JM The ability to duplicate department settings/permissions etc … Collecting Feedback 0 CG Előző oldal11. oldal22. oldal33. oldal4Jelenlegi oldal55. oldal66. oldal77. oldal…2424. oldalKövetkező oldal
