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Még nem ismeri a(z) Deskpro Support márkát? Fiók regisztrálása

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Kedvelések
Cím/Szerző
Státusz
Hozzászólás?
Tevékenység
6
Attachment previews for agents in Deskpro
samuel Academe
2021. ápr. 28.
Collecting Feedback
0
7
Report for Jira linked tickets
Rubina
2021. ápr. 26.
Collecting Feedback
0
3
For the approval email approve/reject link to not require a login from approver
Michael Fliderman
2021. ápr. 22.
Collecting Feedback
0
1
Allow a parameter for a report that defaults to the currently logged in agent
Glenn Chubaty
2021. máj. 6.
Report
0
2
Visibility of members of a child organization on organization page
E Lee
2021. ápr. 14.
Collecting Feedback
0
2
Apply triggers based on number of tickets assigned to an agent
ruyan
2021. ápr. 13.
Collecting Feedback
0
2
Voice Overflow Queue
Zachery Woods
2021. máj. 6.
Report
0
5
Date range field
Christine Briegmann
2021. ápr. 9.
Collecting Feedback
0
4
Voice Operating Hours
Zachery Woods
2021. máj. 6.
Report
1
3
Remove the 'download as csv' and 'print' buttons on dashboard widgets
Toda Tomoyuki
2021. ápr. 8.
Collecting Feedback
0
2
Merge ticket trigger criteria
Marion Abramo
2021. ápr. 8.
Collecting Feedback
0
5
Change ticket tab order in the agent view
Obrion Staight
2021. ápr. 6.
Collecting Feedback
0
6
For agents to get notifications if their reply has bounced
Zachery Woods
2021. márc. 30.
Collecting Feedback
0
1
Limit agent access to Publish sections on agent side as well as in Helpcenter
Christian Behrens
2021. márc. 30.
Collecting Feedback
0
2
Task Lists or Tags
Brandon Williams
2021. máj. 24.
Report
0
7
To have trigger criteria based on agent online/offline status
Rafie
2021. márc. 24.
Collecting Feedback
0
4
Add a timezone field for Organizations
E Lee
2021. márc. 16.
Collecting Feedback
0
7
User accounts to be disabled/deleted after a certain amount of time/specific criteria (ie. 1 year after last login)
Mika Ullgren
2021. márc. 15.
Collecting Feedback
1
3
Manager access to child organization tickets
Christian
2021. márc. 12.
Collecting Feedback
0
2
Display merged ticket messages more clearly
E Lee
2021. márc. 12.
Collecting Feedback
0
3
Have variable dropdown lists in alphabetical order or ability to choose order
Conor
2021. márc. 11.
Collecting Feedback
0
1
Show last note on ticket hover
chris o'brien
2021. máj. 6.
Report
0
1
Counting Call Transfers by Agents
Jeff Hauman
2021. márc. 10.
Collecting Feedback
0
10
Clone brands
Evgeniy
2021. márc. 8.
Collecting Feedback
1
20
Message warnings
Lisa Barrett
2021. márc. 5.
Collecting Feedback
0
11
Allow redirects from archived articles to published articles
Natalie Wlock
2021. márc. 2.
Collecting Feedback
0
3
Admins to set ticket filter views globally
Simone Cesana
2021. febr. 23.
Collecting Feedback
0
1
Show Notes seperately from replies on agent UI
chris o'brien
2021. febr. 23.
Report
0
6
DeskPro badly needs a Reply option / Recipients can get spammed with only Reply to All
Alex McCaffrey
2021. márc. 1.
Report
0
18
Ability to change message order and date view in the helpcenter
Robert Tanka
2021. febr. 18.
Collecting Feedback
1
1
Voice - extra options for Voice queue settings
Jeff Hauman
2021. febr. 17.
Collecting Feedback
0
3
Merge History and Search field in top navigation bar
Michael W.
2021. febr. 23.
Report
0
9
Enable smart-parsing of emails forwarded into the helpdesk by users
OJ Olegario
2021. febr. 12.
Collecting Feedback
0
2
The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc
Robert Tanka
2021. febr. 12.
Collecting Feedback
0
4
For agents to get a notification when a new user is registered
Jackie Macapanpan
2021. febr. 10.
Collecting Feedback
0
50
The ability to duplicate department settings/permissions etc
Cristian Gandos
2021. febr. 5.
Collecting Feedback
0
3
Time based triggers for recurring actions
Michael W.
2021. febr. 23.
Report
0
0
Triggers for persons and organisation
Michael W.
2021. febr. 23.
Report
0
1
Ability to save filters for Persons/Organisations
Michael W.
2021. febr. 23.
Report
0
0
Title Field (Mr., Mrs., etc) Customization
Manoj K Manda
2021. febr. 23.
Report
0
5
Bulk Delete Agents
Shawn Morris
2021. febr. 4.
Collecting Feedback
0
24
Dynamic dropdown custom ticket fields
Ahmad Sahrizal
2021. febr. 3.
Collecting Feedback
1
2
The ability to have a second ordering feature
Christian Cantinelli
2021. febr. 2.
Collecting Feedback
0
8
Image auto-resizing and lightbox functionality when creating Publish content
Jason Gillan
2021. febr. 2.
Collecting Feedback
3
5
Different feedback forms for tickets from different departments
masumeh
2021. febr. 1.
Collecting Feedback
0
2
Hyperlinks in "busy" message in chat
Colin Dunn
2021. febr. 23.
Collecting Feedback
0
12
The ability to set admins for specific brands
Monitzer Bernhard / AQIPA
2021. jan. 28.
Collecting Feedback
0
0
Let agents include tasks and comments when printing tickets
Christian Mattart
2021. febr. 23.
Report
0
10
Most used contacts option
Mindaugas
2021. jan. 22.
Collecting Feedback
0
3
Warning / notification to reassign tickets before deleting user
Manoj K Manda
2021. máj. 6.
Collecting Feedback
0