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Bug Report Suggestion DPQL Reports
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Likes
Title / Author
Status
Hozzászólás?
Activity
32
Multilevel Department
Ahmad Sahrizal
2020. márc. 6.
Collecting Feedback
0
21
Ability for customers to view ticket 'Status' in the user portal
Marion Abramo
2020. márc. 6.
Collecting Feedback
0
30
Speech recognition & Deskpro...
Brian Bennett
2020. márc. 4.
Collecting Feedback
0
32
Article Permissions
Malou Axelstén
2020. márc. 3.
Collecting Feedback
0
22
Feedback Form For "Helpful" Chats
L
2020. márc. 2.
Collecting Feedback
0
21
Increase Chat Permission Options
L
2020. febr. 28.
Collecting Feedback
0
16
Need more ticket metadata when clicking on customer
Marcus Bell
2020. febr. 27.
Collecting Feedback
0
21
Snippet Owner
Peter Huber
2020. febr. 27.
Collecting Feedback
0
25
Any way to just disply the date/time on a comment
Marcus Bell
2020. febr. 27.
Collecting Feedback
0
18
Send e-mails when a community posting has x votes
Thorsten Breuer
2020. febr. 26.
Collecting Feedback
0
19
Allow the ability to attach multiple files at once
Marion Abramo
2020. febr. 24.
Collecting Feedback
0
34
Allow agents to add an attachment when editing an existing message/note
Marion Abramo
2020. febr. 24.
Collecting Feedback
0
25
Speeding up the loading of agent's interface
Zsolt Kiss
2020. febr. 23.
Collecting Feedback
1
30
Compulsory time logging
Paul Vonic
2020. febr. 12.
Collecting Feedback
1
21
Hiding Inactive users and organizations
Earene Lee
2020. febr. 10.
Collecting Feedback
1
65
Only allow user to start chatting once agent has joined
Joël Messas
2020. febr. 10.
Collecting Feedback
1
15
Add option for agent to resend a chat transcript to a user
Ahmad Sahrizal
2020. febr. 6.
Collecting Feedback
0
17
More specific search functionality (navigate directly to the message a searched string is contained in)
Marcus Bell
2020. febr. 6.
Collecting Feedback
0
16
Deskpro mobile apps should support clickable links in messages/notes
Katelyn
2020. febr. 6.
Collecting Feedback
0
15
Advanced Search for Followers and OR Function
Steve, Lam Hang
2020. febr. 4.
Collecting Feedback
1
20
Add ITIL functionality
Gerry Hooper
2020. jan. 31.
Collecting Feedback
0
8
Improvements to the auto-responder functionality
Quentin
2020. jan. 29.
Collecting Feedback
0
18
Copy SLA settings
Robert Tanka
2020. jan. 20.
Collecting Feedback
0
14
Ticket search defaults
Marion Abramo
2020. jan. 17.
Collecting Feedback
0
17
Set replies from specific users as internal notes (via a trigger)
Steve, Lam Hang
2020. jan. 16.
Collecting Feedback
0
21
Email replies to notes show as replies, want to be notes
Tim
2020. jan. 16.
Collecting Feedback
0
22
Improve Ticket Deflection
Thorsten Breuer
2020. jan. 14.
Collecting Feedback
0
21
SLA Filters: set a default view
Marion Abramo
2020. jan. 9.
Collecting Feedback
0
24
Temporary link to set agents password
Barry
2020. jan. 3.
Collecting Feedback
0
17
See Registered Article Views in List View
Steve, Lam Hang
2020. jan. 2.
Collecting Feedback
0
13
Allow agents to select an approver from all registered users
Azeem Javed
2020. jan. 2.
Collecting Feedback
0
14
Proper search and partial search for the user
Marion Abramo
2019. dec. 31.
Collecting Feedback
0
20
Disable at Organization Level
Kevin Smith
2019. dec. 19.
Collecting Feedback
1
22
Associate Email Domains via API
Mitchell
2019. dec. 19.
Collecting Feedback
0
10
Support .msg files being forwarded to the helpdesk from Outlook
Florian Huwald
2019. dec. 18.
Collecting Feedback
0
8
Automatically save custom field entries in the agent interface
April
2019. dec. 16.
Collecting Feedback
0
12
Attachments in forwarded messages
Sophia Mayrwöger
2019. dec. 16.
Collecting Feedback
0
27
Mass unfollow tickets
Krys Pratt
2019. dec. 12.
Collecting Feedback
0
19
Notification templates
Eric VanTol
2019. dec. 11.
Collecting Feedback
0
17
Ability for organization managers to view and manage users linked to the organization on the portal
Yuriy Andamasov
2019. dec. 5.
Collecting Feedback
0
18
Ability to notify admins when Email Rate Limits are reached
Tim Chistyakov
2019. dec. 2.
Collecting Feedback
0
26
Hide parent department from users
Kirzten Cassielle Marquez
2019. nov. 29.
Collecting Feedback
0
13
View SLA status in List View
Errol
2019. nov. 28.
Collecting Feedback
0
18
Display status and assigned agent in the ticket list on when using the mobile app
Test Ticket
2019. nov. 27.
Collecting Feedback
0
20
New user interface - bug & request
Samuel Waser
2019. nov. 26.
Collecting Feedback
0
10
Count agent note as a 'reply' for SLA measurement
Eric VanTol
2019. nov. 26.
Collecting Feedback
0
14
Associate tickets with other organizations
Eric VanTol
2019. nov. 26.
Collecting Feedback
0
13
Display details of linked Deskpro tickets in YouTrack
Thorsten Breuer
2019. nov. 21.
Collecting Feedback
0
24
Add "is autoresponder" in Trigger conditions
Quentin
2019. nov. 19.
Collecting Feedback
0
9
Add ability to change "Open Tab" default on new tickets
Mike Huisman
2019. nov. 18.
Collecting Feedback
0