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Még nem ismeri a(z) Deskpro Support márkát? Fiók regisztrálása

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Feature Request küldése
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Feature Request küldése
Kedvelések
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Tevékenység
5
Retain existing field values when adding other values to a multi select field via a trigger
Scott Cove
2021. jún. 11.
Collecting Feedback
0
3
Import/Export of objects from the admin area, such as triggers and templates.
Scott Cove
2021. jún. 17.
Report
0
3
Option to create page sections with H2 and H3 in Guides
Alexander Lloyd Clemons
2021. jún. 8.
Collecting Feedback
0
5
Chat Escalation
Fusako Iwaya
2021. jún. 17.
Report
0
6
Integration of Jira App with Multiple Jira Instances\ Servers
Tain
2021. máj. 26.
Collecting Feedback
0
4
Call Tickets - Show Local Time, if TZ is different from Agents
Zachery Woods
2021. máj. 24.
Collecting Feedback
0
5
Macro Action Option to Add Snippet as a Note
Brandon Skinner
2021. máj. 24.
Collecting Feedback
0
4
Allow to change the number of day outgoing emails retained
Szabolcs Kelemen
2021. máj. 24.
Collecting Feedback
0
6
Hot comment or warning about user or organization
Douglas Martin
2021. máj. 24.
Collecting Feedback
0
5
More options for assigning missed calls & voicemails
Jeff Hauman
2021. máj. 12.
Collecting Feedback
1
3
Let agents confirm certain urgency levels
Trendfire
2021. máj. 24.
Collecting Feedback
0
2
Have the option to make snippets not case sensitive
Koen
2021. máj. 11.
Collecting Feedback
1
6
Ability to add options for the 'remove' option on a ticket
Koen
2021. máj. 11.
Collecting Feedback
0
7
Attachment previews for agents in Deskpro
Samuel Academe
2021. ápr. 28.
Collecting Feedback
0
7
Report for Jira linked tickets
Rubina
2021. ápr. 26.
Collecting Feedback
0
4
For the approval email approve/reject link to not require a login from approver
Michael Fliderman
2021. ápr. 22.
Collecting Feedback
0
1
Allow a parameter for a report that defaults to the currently logged in agent
Glenn Chubaty
2021. máj. 6.
Report
0
2
Visibility of members of a child organization on organization page
Earene Lee
2021. ápr. 14.
Collecting Feedback
0
2
Apply triggers based on number of tickets assigned to an agent
ruyan
2021. ápr. 13.
Collecting Feedback
0
2
Voice Overflow Queue
Zachery Woods
2021. máj. 6.
Report
0
5
Date range field
Christine Briegmann
2021. ápr. 9.
Collecting Feedback
0
4
Voice Operating Hours
Zachery Woods
2021. máj. 6.
Report
1
3
Remove the 'download as csv' and 'print' buttons on dashboard widgets
Toda Tomoyuki
2021. ápr. 8.
Collecting Feedback
0
2
Merge ticket trigger criteria
Marion Abramo
2021. ápr. 8.
Collecting Feedback
0
5
Change ticket tab order in the agent view
Obrion Staight
2021. ápr. 6.
Collecting Feedback
0
6
For agents to get notifications if their reply has bounced
Zachery Woods
2021. márc. 30.
Collecting Feedback
0
1
Limit agent access to Publish sections on agent side as well as in Helpcenter
Christian Behrens
2021. márc. 30.
Collecting Feedback
0
2
Task Lists or Tags
Brandon Williams
2021. máj. 24.
Report
0
7
To have trigger criteria based on agent online/offline status
Rafie
2021. márc. 24.
Collecting Feedback
0
5
Add a timezone field for Organizations
Earene Lee
2021. márc. 16.
Collecting Feedback
0
9
User accounts to be disabled/deleted after a certain amount of time/specific criteria (ie. 1 year after last login)
Mika Ullgren
2021. márc. 15.
Collecting Feedback
1
3
Manager access to child organization tickets
Christian
2021. márc. 12.
Collecting Feedback
0
2
Display merged ticket messages more clearly
Earene Lee
2021. márc. 12.
Collecting Feedback
0
5
Have variable dropdown lists in alphabetical order or ability to choose order
Conor
2021. márc. 11.
Collecting Feedback
0
1
Show last note on ticket hover
Sarah Wood
2021. máj. 6.
Report
0
1
Counting Call Transfers by Agents
Jeff Hauman
2021. márc. 10.
Collecting Feedback
0
10
Clone brands
Evgeniy
2021. márc. 8.
Collecting Feedback
1
20
Message warnings
Lisa Barrett
2021. márc. 5.
Collecting Feedback
0
11
Allow redirects from archived articles to published articles
Natalie Wlock
2021. márc. 2.
Collecting Feedback
0
4
Admins to set ticket filter views globally
Simone Cesana
2021. febr. 23.
Collecting Feedback
0
1
Show Notes seperately from replies on agent UI
Sarah Wood
2021. febr. 23.
Report
0
6
DeskPro badly needs a Reply option / Recipients can get spammed with only Reply to All
Alex McCaffrey
2021. márc. 1.
Report
0
18
Ability to change message order and date view in the helpcenter
Robert Tanka
2021. febr. 18.
Collecting Feedback
1
1
Voice - extra options for Voice queue settings
Jeff Hauman
2021. febr. 17.
Collecting Feedback
0
3
Merge History and Search field in top navigation bar
Michael W.
2021. febr. 23.
Report
0
10
Enable smart-parsing of emails forwarded into the helpdesk by users
OJ Olegario
2021. febr. 12.
Collecting Feedback
0
3
The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc
Robert Tanka
2021. febr. 12.
Collecting Feedback
0
4
For agents to get a notification when a new user is registered
Jackie Macapanpan
2021. febr. 10.
Collecting Feedback
0
51
The ability to duplicate department settings/permissions etc
Cristian Gandos
2021. febr. 5.
Collecting Feedback
0
4
Time based triggers for recurring actions
Michael W.
2021. febr. 23.
Report
0