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Task should only be allowed to close if the Minimum Number of Characters are entered on it
Dinesh Babu
2022. jún. 23.
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SLA is completed only when the second agent response when an agent creates a ticket
Christine Loh
2022. ápr. 20.
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Language of messenger widget embedded on a different site changing according to language of website
Filter TB
2022. ápr. 7.
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Allow a user to be created within Deskpro without the need for an email address.
Colin
2022. márc. 3.
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Process agent email replies to notes as notes, and emails to replies as replies.
Alex Tumanov
2023. febr. 8.
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Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Ulf Kronsell
2021. nov. 22.
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Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Jeroen van der Steen
2021. nov. 15.
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Option to change subject line on ticket when user's email contains a different subject
Matthew Wray
2021. okt. 26.
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Please add ticket satisfaction criteria to the ticket search function on the Agent site
Fusako Iwaya
2021. okt. 15.
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