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Likes
Title / Author
Status
Hozzászólás?
Activity
5
Download multiple tickets at once
Stephanie Pelayo
2020. szept. 30.
Collecting Feedback
1
2
Trigger criteria for ticket including ticket charge
Azeem Javed
2020. szept. 28.
Collecting Feedback
0
13
HelpCenter with Sidebar
Tommy Jackson
2020. szept. 28.
Collecting Feedback
0
4
Notifications for when there is a connection issue between Deskpro and our mail server
Ozan Can Gogus
2020. szept. 28.
Collecting Feedback
0
3
Create a Permission for User Groups to Access the Helpcenter Editor
Alvin Lobo
2020. szept. 25.
Collecting Feedback
0
2
See forwarded messages as separate entries in message log
Barry
2020. szept. 24.
Collecting Feedback
0
2
Personalise chat ringtone for agents
An Nguyen
2020. szept. 24.
Collecting Feedback
1
3
Locking 'ordered by' for agents
Niall Dunphy
2020. szept. 24.
Collecting Feedback
0
2
Login cookie from other system
Anand Athi
2020. szept. 21.
Collecting Feedback
0
2
A print button for the guides/Bug with current printing
Brandon
2020. szept. 21.
Collecting Feedback
0
4
Ability to edit the chain of ticket messages when forwarding a ticket
Mindaugas
2020. szept. 17.
Collecting Feedback
0
2
Glossary in PDF
Thorsten Breuer
2020. szept. 15.
Collecting Feedback
0
3
Add Markdown support for Knowledge Base articles
Doug Schmidt
2020. szept. 11.
Collecting Feedback
2
7
Option to prioritise the Reply-To header when an email is received from a specific email address
Anand Athi
2020. szept. 10.
Collecting Feedback
0
1
Option to insert translation of a KB article into a ticket comment
Christoph Strauss
2020. szept. 3.
Report
0
10
Translation option for News
Andreas Axelstén
2020. szept. 2.
Collecting Feedback
0
1
Ask user for feedback when rating an article negative
Thorsten Breuer
2020. szept. 2.
Collecting Feedback
0
2
Search should also include download categories
Christoph Strauss
2020. szept. 1.
Collecting Feedback
0
1
Track the page a chat was initiated from when the widget is embedded
Matt Goldfarb
2020. aug. 26.
Collecting Feedback
0
2
Option to update the brand of a published article or topic
Theresa Harbor
2020. aug. 25.
Collecting Feedback
0
3
Display the name of linked topics to agents editing the topic when content links are being used in Guides
Theresa Harbor
2020. aug. 24.
Collecting Feedback
0
24
Next reply time on an SLA
Niall Dunphy
2020. aug. 21.
Collecting Feedback
3
0
Option to translate contents of custom "Display" field
Koen Glotzbach
2020. aug. 18.
Collecting Feedback
0
1
Link Glossary to Guide Topics
Theresa Harbor
2020. aug. 17.
Collecting Feedback
0
2
Make it easier to add add/manage content links in Guides
Theresa Harbor
2020. aug. 17.
Collecting Feedback
1
1
Call a webhook in the criteria section of a trigger
Eric Meiners
2020. aug. 13.
Collecting Feedback
0
1
Wildcards for email domain association
Nacim
2020. aug. 13.
Collecting Feedback
0
1
API Regex pattern search
Kenneth
2020. aug. 12.
Collecting Feedback
0
5
Make it easier to find portal templates that have been edited in the new template editor
Samuel Waser
2020. aug. 10.
Collecting Feedback
0
3
Add a message number to the ticket view on the customer Help Center
Marion Abramo
2020. aug. 5.
Collecting Feedback
0
0
IT Support Manager
Gerry Hooper
2020. aug. 1.
Collecting Feedback
0
4
Sorting Macros
Geoff Knight
2020. júl. 22.
Collecting Feedback
0
8
Have all permissions disabled when creating a ticket department
Ahmad Sahrizal
2020. júl. 20.
Collecting Feedback
2
0
More font sizes when editing articles and guides
Thorsten Breuer
2020. júl. 16.
Report
0
1
Forward and resolve in one step
Markus R.
2020. júl. 15.
Report
0
2
Automatic approval reminders
Patrick Wijntjes
2020. júl. 13.
Report
0
0
Sorting registered views in publish area
Thorsten Breuer
2020. júl. 13.
Report
0
7
Sort awaiting agent tickets by sub-status
Dustin J. Albright
2020. jún. 26.
Collecting Feedback
1
57
Structured report permissions
Robert Tanka
2020. jún. 25.
Collecting Feedback
0
68
Bulk-Remove Users
Malou Axelstén
2020. jún. 25.
Collecting Feedback
1
30
Changing Type for Custom Fields
Christian
2020. jún. 18.
Collecting Feedback
0
26
Mass change ticket owner
Gunnar Giffey
2020. jún. 11.
Collecting Feedback
0
14
Sort Articles in Category View
Kyle Oliveira
2020. jún. 8.
Collecting Feedback
1
7
Force ticket matching on ref. code in subject
Michel Strøm Tandrup
2020. jún. 3.
Collecting Feedback
2
20
Action codes for time log and billing
Gerald Buechter
2020. máj. 26.
Collecting Feedback
0
34
Round Robin Permissions
Christopher Newton
2020. máj. 20.
Collecting Feedback
3
24
Add more date variables to make it easier to create Quarterly reports
Patrick Dooley
2020. máj. 18.
Collecting Feedback
1
46
Viewing tickets from different brands through the same portal
Ahmad Sahrizal
2020. máj. 14.
Collecting Feedback
0
31
Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
Ahmad Sahrizal
2020. máj. 13.
Collecting Feedback
0
21
Share Hidden Flags
Yann Desjardins
2020. máj. 13.
Collecting Feedback
0