Passer au contenu principal

Improve Task Functionality - Remarques / Feature Request - Deskpro Support


Improve Task Functionality Report

Recommending the following functionality to improve how tasks can be utilized:
- Enable deleting tasks
- Enable search/filter (not just sort) on tasks screen by
- agent
- linked ticket fields
- due date
- completion (want to be able to remove completed tasks from my view)
- Combine all tasks assigned to an agent in 1 email sent out on a basis as defined in the admin
- include due date, ticket number, ticket subject for each task
- Trigger options for tasks to include more functionality with email notification and reassigning of ticket etc.

Ajouter un commentaire

Veuillez vous connecter ou vous enregistrer pour soumettre un commentaire.

Besoin d'un rappel de mot de passe?