When searching tickets it would be nice to have a count in the 'grouped by' header.
Agent 1 (10)
Agent 2 (3)
Summary count when grouped by - Remarques / Feature Request - Deskpro Support
Summary count when grouped by Collecting Feedback
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Lara Proud
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While the count doesn't display in the Grouped by header, our new visual grouping functionality does show the count of tickets at the top of the interface when you enable the filter, you can see more about this here: https://support.deskpro.com/en-US/news/posts/group-and-access-queues-with-more-flexibility