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Aime Titre/Auteur Statut Commentaires Activité
31 Reports Showing Ticket Labels
Mathew
22 mars 2019
Collecting Feedback 0
29 Reassign ticket if agent logs out
Samuel Benoit
22 mars 2019
Collecting Feedback 0
34 Create Tickets for Organizations
Regina Rosales
22 mars 2019
Collecting Feedback 0
32 Implement Sub-statuses on Mobile apps
Takahiro Mukoyoshi
20 mars 2019
Under Review 0
19 Add the ability to choose a default sub-status
Takahiro Mukoyoshi
20 mars 2019
Under Review 0
24 Language for brands
Maikel Bocekcioglu
19 mars 2019
Collecting Feedback 1
16 Users Update Their Own Address
Peter Steinbach
19 mars 2019
Under Review 0
13 Order in Permission Groups
Peter Steinbach
18 mars 2019
Collecting Feedback 0
20 Readthedocs Import/sync
Yuriy Andamasov
16 mars 2019
Collecting Feedback 0
11 User fields are not included in csv export
Christoph
15 mars 2019
Collecting Feedback 0
24 Search in custom Organisation fields
William Huibers
15 mars 2019
Collecting Feedback 0
21 Control Related Articles with Keywords
Jeremy Cunningham
15 mars 2019
Collecting Feedback 0
22 Filter Order and Re-Order
Steve, Lam Hang
14 mars 2019
Collecting Feedback 0
17 Ticket Filters
Support
13 mars 2019
Collecting Feedback 0
13 Read Only for Archived tickets
Christian
12 mars 2019
Collecting Feedback 2
20 Group Tickets by Brand
paul
12 mars 2019
Collecting Feedback 0
20 Link forwarded messages to original ticket
David
5 mars 2019
Collecting Feedback 0
12 Ability to "Exclude ip address" from IP Whitelisting feature
Mitchell
4 mars 2019
Collecting Feedback 0
32 Follow Up action in Macro
Frank Yann
1 mars 2019
Collecting Feedback 3
27 Add Dates to Search Results
Jason McGrath
1 mars 2019
Collecting Feedback 0
20 Default Country
Lisa
28 févr. 2019
Collecting Feedback 0
22 Out of office handling for agents who get assigned tickets
Kyle Oliveira
27 févr. 2019
Collecting Feedback 2
22 Sort Resolved tickets by Date Resolved
Drew
25 févr. 2019
Collecting Feedback 0
17 Inbound SMS/MMS from customers wanting to open tickets
Ed
20 févr. 2019
Collecting Feedback 0
26 Message of the day for agent teams
Jeremy Cunningham
19 févr. 2019
Collecting Feedback 0
22 Reports on Tickets excluding the time ticket was on Resolved Status
Valentina Georgieva
19 févr. 2019
Collecting Feedback 0
23 Agent locked out
Nathan Lennox
18 févr. 2019
Collecting Feedback 0
26 API - Custom Billing Fields
Joël Messas
14 févr. 2019
Collecting Feedback 1
19 Downvote button
Lucas
13 févr. 2019
Collecting Feedback 0
13 Add the ability to report on tasks linked to tickets
Martin Pišlar
11 févr. 2019
Collecting Feedback 0
23 Add a variable for the ticket satisfaction comments left by users
Jamey Steinmann
11 févr. 2019
Collecting Feedback 0
25 Add the ability to add multiple tickets to a Problem/Incident at a time using Mass Actions
Gunnar Giffey
11 févr. 2019
Collecting Feedback 0
30 PDF reports
Mario Opazo
6 févr. 2019
Collecting Feedback 1
17 Feedback Form - Provide option to force user to select a category
Steve, Lam Hang
5 févr. 2019
Collecting Feedback 0
24 Provide easier method to purge recycle bin
Kevin Smith
1 févr. 2019
Collecting Feedback 0
30 Left Hand Side bar Scroll
Lizz Cooper
1 févr. 2019
Collecting Feedback 0
21 Guides Section - Allow Anchors to open in new Tab
Steve, Lam Hang
1 févr. 2019
Collecting Feedback 1
14 App permissions to restrict apps for certain teams or agents
Victor Salgado
31 janv. 2019
Collecting Feedback 0
17 Update CRM Permissions
Lisa
31 janv. 2019
Collecting Feedback 0
32 Login as user works only to for primary brand
Yuriy Andamasov
31 janv. 2019
Collecting Feedback 2
26 Cannot create multi-level lists
Cercle Capsule
30 janv. 2019
Collecting Feedback 0
23 Report Query
Steve, Lam Hang
29 janv. 2019
Collecting Feedback 0
16 Add 'Quote last message' button into reply box.
Jason McGrath
21 janv. 2019
Collecting Feedback 0
30 Auto refresh for dashboards
James Moore
18 janv. 2019
Collecting Feedback 0
13 New E-mail features
Zsolt Kiss
17 janv. 2019
Collecting Feedback 0
26 Display the hierarchy for custom field options in reports
Patrick Smith
17 janv. 2019
Collecting Feedback 0
29 Re-arrange the top 5 articles under each categories (should be able to choose)
Chris
17 janv. 2019
Collecting Feedback 0
24 Select absolute dates used in reports using a calendar
Olivia Plumb
16 janv. 2019
Collecting Feedback 0
30 Add Organization to User when Created from Ticket
Claire Collier
15 janv. 2019
Collecting Feedback 0
19 Ticket's Dropdown Options
Zsolt Kiss
14 janv. 2019
Collecting Feedback 0