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The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc
Robert Tanka
۲۴ بهمن ۱۳۹۹ ه.ش.
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Image auto-resizing and lightbox functionality when creating Publish content
Jason Gillan
۱۴ بهمن ۱۳۹۹ ه.ش.
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The option to have triggers and escalations running only in working hours
Azeem Javed
۲۴ آذر ۱۳۹۹ ه.ش.
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Copy of email via trigger should be included in the relevant ticket
Steve, Lam Hang
۲۴ آذر ۱۳۹۹ ه.ش.
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(Add option to) Display "Last updated" instead of "Created" date for KB articles
Koen Glotzbach
۵ اسفند ۱۳۹۹ ه.ش.
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Have the ability to pre-select and hide parent departments so only child departments are visible on ticket submission form
Steve Bailey
۴ آذر ۱۳۹۹ ه.ش.
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Attaching multiple files to a ticket using the attach button, not the drag and drop method
Mindaugas
۲۸ آبان ۱۳۹۹ ه.ش.
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The ability to pick what Elasticsearch searches (eg. only tickets/articles/community etcc)
Mindaugas
۵ اسفند ۱۳۹۹ ه.ش.
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Make Deskpro recognise the organisation when it has been cc'd on an email
Mindaugas
۲۸ مهر ۱۳۹۹ ه.ش.
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